[ubuntu-uk] Error report not working

Alan Pope alan.pope at canonical.com
Sat May 5 15:46:55 UTC 2012


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On 05/05/12 01:46, scoundrel50a wrote:
> Ok, did that, and as soon as the laptop started a crash report box 
> appeared, blueman applet, so I went through the process again, and 
> nothing happened, how do you know if the crash report gets to you,
> how do you know if its duplicate.....all the reports I have sent I
> have had no messages back to say its been dealt with.........

So it sounds like it's not reporting the bug properly. What should
happen is it should open a tab in your browser and take you to
launchpad.net. You have internet connectivity when this happens?

> oh, ok, now I have learnt something, what is the difference between
> a crash report and a bug? Genuine question.....

Crash reports are automatically generated when something crashes.
Bug reports are created when you submit a crash report or when you
manually report a problem.

Cheers,
- -- 
Alan Pope
Engineering Manager

Canonical - Product Strategy
+44 (0) 7973 620 164
alan.pope at canonical.com
http://ubuntu.com/
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