[ubuntu-uk] Unity launcher ....

Alan Pope alan.pope at canonical.com
Sun Mar 25 13:01:20 UTC 2012


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On 25/03/12 10:48, scoundrel50a wrote:
> I am glad that he has been helpful to you, but this thread has
> shown a different side, one that says, if you dont like it go
> elsewhere, is that helpful, that is effectively telling people he
> has no time for them, that isnt consistent.....if he keeps saying
> that people will start going elsewhere......is that what you really
> want?
> 

It's less "if you dont like it go elsewhere" and more "if all you're
going to do is bitch and not actually do anything constructive then we
probably won't mourn your disappearance".

We already get an awful lot of feedback about Unity, Ubuntu and all
the bits and pieces around it. I'm not saying we don't need more
feedback, just that the feedback needs to be targeted to the right
place, at the right time and in the right language.

For example.

A mail to the Ubuntu-UK mailing list saying "Unity sucks, I'm
switching to Mint" isn't even remotely useful to anyone at all.

A mail to the Unity-design list saying "I've noticed that the icons
react in a way that doesn't match the design" or "I've installed
Ubuntu for a number of users and they've all commented on how hard it
is to access their devices, I suggest the following changes" perhaps
with a picture to explain how it can be improved, is likely to be more
useful.

Making Ubuntu better requires work on all sides, firing hate messages
into the sky doesn't work at all.

Cheers,
- -- 
Alan Pope
Engineering Manager

Canonical - Product Strategy
+44 (0) 7973 620 164
alan.pope at canonical.com
http://ubuntu.com/
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