[ubuntu-uk] Bug #1 and onwards....

[Colin Law]

On 12 November 2011 17:03, alan c <aeclist at candt.waitrose.com> wrote:
> On 12/11/11 16:43, Colin Law wrote:
>> On 12 November 2011 16:31, alan c <aeclist at candt.waitrose.com> wrote:
>>> Yesterday I spent time with someone who was interested in using
>>> Ubuntu. The Live CD ran well in her laptop. However, the live session
>>> disc utility showed some errors, numerically apparently quite a lot. I
>>> discussed her considering a new drive, but anyway helped her back up
>>> some files.....
>>
>> When you say it showed some errors, are you talking about SMART errors or what?
>
> Yes, sorry, I was too vague, SMART errors.
> I explained to her at the time that we were not looking at her
> Windows, and this was information from the drive itself. And then
> later her son connected remotely, to Windows presumably, looked at the
> file system, saw nothing untoward, and rubbished Ubuntu. That  'NTFS'
> drivers was mentioned suggests to me that  he was mistakenly looking
> at the file system, not SMART information.

You could suggest she installs something like hdtune [1] (the non-pro
version is free for personal use) which should show the SMART data.
Alternatively the disk manufacturers often have diagnostic tools you
can download with will show if there are any problems.

Colin

[1] http://www.hdtune.com