[ubuntu-uk] Ubuntu - Wrong Direction?

Barry Drake ubuntu-advertising at gmx.com
Fri Dec 2 15:53:33 UTC 2011

On 02/12/11 15:18, Gareth France wrote:
> I don't want to pick on them and I have to say I'm considering the 
> merits of paying for one of their support subscriptions to aid my 
> business. Would having access to their knowledgebase and someone at 
> the end of the phone be a useful asset alongside the free community 
> support? I suppose I'll only find out by giving it a go.

Well, you might find it worthwhile.  Back in the days before I retired, 
my wife and I ran a heating business for years.  At one time, we were 
local service agents for several boiler and heater manufacturers in the 
industrial sector.  I had full access to their service manager and 
often, their R&D chief.  More often than not, I had to work out the 
solution on their behalf as we had encountered a new problem.  This 
sharing of experience and knowledge is exactly what I find and what I 
value in this community.  Of course the main difference was that I was 
getting paid!

It's my guess that you could get better and far cheaper support here 
than anywhere else - and some of us ARE at the other end of a phone!!!

Regards,        Barry.

Barry Drake is a member of the the Ubuntu Advertising team.

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