[ubuntu-uk] Ubuntu - Wrong Direction?
ubuntu-advertising at gmx.com
Fri Dec 2 15:53:33 UTC 2011
On 02/12/11 15:18, Gareth France wrote:
> I don't want to pick on them and I have to say I'm considering the
> merits of paying for one of their support subscriptions to aid my
> business. Would having access to their knowledgebase and someone at
> the end of the phone be a useful asset alongside the free community
> support? I suppose I'll only find out by giving it a go.
Well, you might find it worthwhile. Back in the days before I retired,
my wife and I ran a heating business for years. At one time, we were
local service agents for several boiler and heater manufacturers in the
industrial sector. I had full access to their service manager and
often, their R&D chief. More often than not, I had to work out the
solution on their behalf as we had encountered a new problem. This
sharing of experience and knowledge is exactly what I find and what I
value in this community. Of course the main difference was that I was
It's my guess that you could get better and far cheaper support here
than anywhere else - and some of us ARE at the other end of a phone!!!
Barry Drake is a member of the the Ubuntu Advertising team.
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