[ubuntu-uk] Ubuntu - Wrong Direction?

[Gareth France]

There NEEDS to be a quick response, even if that response is 'you have to
subscribe', 'you have to upgrade', 'you're supposed to look there'! The
lack of replies from Canonical is causing me major headaches.

On Fri, Dec 2, 2011 at 1:59 PM, Matthew Daubney <matt at daubers.co.uk> wrote:

> On 2 December 2011 13:55, Avi Greenbury <lists at avi.co> wrote:
> > paul sutton wrote:
> >
> >> I am sure if you got to Microsoft or Apple or any other BIG player you
> >> get a fast response.  This is the business world i guess people want a
> >> quick response.
> >
> > Only if you pay them for it; Canonical sell that sort of support
> > contract, too.
>
> You have to remember as well that the response may just be "No", or
> "It's not supported" and you have no option on getting that changed.
>
> -Matt Daubney
>
> --
> ubuntu-uk at lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
> https://wiki.ubuntu.com/UKTeam/
>
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