afrowildo at gmail.com
Fri Apr 15 23:09:36 UTC 2011
It might be worth directing the user to askubuntu.com or ubuntuforums.org to
see if there's any help to be got there.
Also, when you're triaging a bug report, when you assign the upstream
project to the report, it's best to follow the link provided to the upstream
tracker and report the bug there as well. Once that's done, you can copy the
URL of the upstream report into the specified field in Launchpad so that
changes made upstream are reflected downstream.
On 15 April 2011 22:59, Chris Rowson <christopherrowson at gmail.com> wrote:
> Hi folks,
> I've been trying to help a user through the Ubuntu Questions area and think
> he might have encountered a bug.
> I've linked the question to a bug report but I'm not sure if I've assigned
> the bug to the correct project (as dpkg is apparently dealt with upstream)
> If anyone is interested in bug triaging I wonder if you could cast your eye
> over https://bugs.launchpad.net/dpkg/+bug/762211 to see if it's in the
> right place for me please?
> ubuntu-uk at lists.ubuntu.com
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