[ubuntu-uk] [SUGGEST THREAD IS CLOSED] (was Re: Ubuntu/Linux is still not an OS for the masses - discuss)

Jacob Mansfield cyberjacob at gmail.com
Wed Oct 13 18:38:54 BST 2010


I can solve the help vampires
sudo apt-get install garlic
Jacob Mansfield
Programmer



On 13 October 2010 17:45, Roy Jamison <xteejyx at googlemail.com> wrote:

> On Wed, 2010-10-13 at 17:38 +0100, Matthew Macdonald-Wallace wrote:
> > On Wed, 2010-10-13 at 17:08 +0100, John Matthews wrote:
> > > To be honest with you, its pissed me off you bought up that thing about
> > > contacting people in the middle of the night. I have not done that on
> > > here, or the ubuntu group, so I know there is only one reason for you
> to
> > > have bought that up. That is out of order, its nothing to do with you.
> > > It explains a hell of a lot though. Out of order.
> >
> > OK, I'm not a moderator on this list, however I am a member of the
> > community and I'm sure I'm not the only one that is worried about where
> > this email thread is going.
> >
> > Before someone invokes http://en.wikipedia.org/wiki/Godwin%27s_law and
> > we end up as a community of these:
> > http://slash7.com/2006/12/22/vampires/ I'd like to respectfully suggest
> > to all involved that the list below is a fair summary of the current
> > situation and that we all log what ever bug reports are required, work
> > to fix them where we are able and move on before someone says something
> > that they really regret.
>
> Definitely a +1 here! We can go on about Windows vs linux for years and
> never hear the end of it.
>
> >
> > 1) New users of Ubuntu are sometimes intimidated/concerned/hacked off by
> > the fact that they have to install the operating system themselves and
> > it does not come preconfigured in the same way that Windows does.
> >
> > 2) Existing users of Ubuntu can (and I'm as guilty of this as anyone
> > else!) sometimes forget that it isn't straight forward to install Ubuntu
> > onto a PC if you've not done it before.
> >
> > 3) Regardless of which Operating System you eventually settle for, there
> > are issues involved when installing on to certain hardware and sometimes
> > the correct drivers for the operating system you have chosen don't work
> > in the way that you expect (personally, I believe that this applies
> > equally to Windows, Mac and Linux).
> >
> > 4) Whilst "File a bug report" is often a (valid) first response to
> > someone posting to the list about a hardware issue, it is (in my view)
> > useless unless it is accompanied by - at the very least! - a link to a
> > step by step guide on _how_ to file a bug report.
> >
> > 5) All to often in the Linux community as a whole (and even though I
> > hold this as true, I know I'm going to upset a lot of people with this
> > one!) there is an attitude (or at least a perceived attitude) of "What
> > do you mean you don't know how to do that?!!! Are you thick or
> > something?!!! I can do it, you should be able to as well!" which does
> > not help us when we try to encourage people who are less familiar with
> > Linux to adopt it and only fuels the Fear Uncertainty and Doubt (FUD)
> > spread by commercial businesses with a vested interest in watching Open
> > Source fail.
> >
>
> I totally agree. Come on guys for God's sake, at the end of the day,
> we're all in this together, and are one community, we are meant to
> support each other, not be at loggerheads!
>
> > I have left more mailing lists than I care to mention as a result of
> > watching the communities fall apart - I don't want to see Ubuntu-UK fall
> > apart... :(
> >
> > My thoughts on (and hopefully the end of!) this matter.
> >
> > Kind regards,
> >
> > Matt
> >
> > --
> > Matthew Macdonald-Wallace
> > matthew at truthisfreedom.org.uk
> > http://www.threedrunkensysadsonthe.net/
> >
> >
>
> If anyone needs help with any problem, and doesn't get any joy from
> other channels, i.e. forums, IRC, Answers tracker on Launchpad, find me
> on IRC and I will try and help, but please for God's sake try the other
> 3 first I'm not *that* clever :D
>
> Who said the Ubuntu community isn't helpful? ;)
>
>
> --
> ubuntu-uk at lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
> https://wiki.ubuntu.com/UKTeam/
>
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