[ubuntu-uk] Improving Support

[Alan Bell]

Matthew Daubney wrote:
> Hello,
>
> First of all a brief apology for not sorting this out sooner, moving
> house has taken somewhat longer than I originally intended. I'm hoping
> to start getting things back on track now.
>
> Secondly, thanks to the people who turned up to my (frankly awful) talk
> at Oggcamp on this subject. Next time I have a chance to talk about what
> I'm trying to achieve I _should_ be able to do it better! As a result of
> that I have some notes I'm slowly going through to gain some ideas of
> how to move forward, but this moves me onto point three.
>
> What drives you to help support random strangers for no reward? Someone
> pointed out to me at Oggcamp that understanding this may be the crux of
> being able to actually help drive people to improve. 
>   
well apart from the "because I am nice" kind of answer it is because
they might be nice people and perhaps even potential customers, or
people who may repay the favor in unexpected and interesting ways.

Alan.