[ubuntu-uk] Improving Support

[Alan Bell]

John Stevenson wrote:
>
>
> I believe I suggested a page on a site where users could find out how
> to ask support questions, so which site would you direct a new Ubuntu
> user towards  ??
>
> Having browsed through a few with a newbie hat on I would have given
> up or just asked a for help without knowing how to discribe my problem
> well, frustrating the people trying to help me.
>
> Thank you
> -- 
> John Stevenson
> jr0cket.com <http://jr0cket.com>
> leanagilemachine.com <http://leanagilemachine.com>
>

are you thinking of something like this perhaps
http://www.catb.org/~esr/faqs/smart-questions.html