[ubuntu-uk] Lenovo N500: further gremlins

Simos Xenitellis simos.lists at googlemail.com
Sun Aug 8 15:08:53 BST 2010

On Sun, Aug 8, 2010 at 3:11 PM, Rowan Berkeley <rowan.berkeley at gmail.com> wrote:
> Hi, people. Two more gremlins today: sound card vanished, i.e. not just
> no sound, but 'internal audio' not found in audio hardware; and 'shut
> down' vanished from main user menu. Did a hard shut down using the power
> button, restarted, everything back to normal. This is undoubtedly
> hardware, isn't it - and the machine just one month out of guarantee...

The typical thing for sound is to run the alsa-info.sh utility that
grabs all the hardward info
of your sound card and helps in figuring out what went wrong.

To do this, run

wget www.alsa-project.org/alsa-info.sh -O alsa-info.sh && bash alsa-info.sh

You will be prompted to send the report to www.alsa-project.org; answer Yes
and write down the URL given. Finally, post the URL here in the reply
so we can help.

In addition to this, you should be somewhat wary when people ask you
to run command on
your computer. The command I mention above is referenced in
https://help.ubuntu.com/community/SoundTroubleshooting and the website
I mention is the official Alsa
website (http://www.alsa-project.org).

Normally you do not get anymore a 'Shutdown' menu option under the System menu,
since the Indicator Applet has the Shutdown functionality.
Which version of Ubuntu do you use? There is a difference in the
shutdown button between 10.04
and previous versions.


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