[ubuntu-uk] Tutorial on PC to PC support?

[Rob Beard]

Gordon wrote:
> Rob Beard wrote:
>
>   
>>>   
>>>       
>> Could be worth it possibly as long as they don't need any specific 
>> Windows apps.
>>
>>     
>
>
> Not that I know of - they're already using Open Office and Firefox. OE
> for email can be easily converted to Thunderbird which is not dissimilar
> in appearance. The only possible problem could be the printer, but I was
> going to run a Live CD first anyway, to check everything...Internet is
> not a problem as it's not wireless.
>
> Of course the thing is that once converted, hopefully the frequency of
> "support calls" (which to be honest is pretty low anyway) should drop to
> almost zero!
>
>   
That's always a good thing.  A couple of years ago I installed Ubuntu 
for a friend's mum.  She was given a PC by my friend which was to him 
'old' (Athlon XP 2200, 512MB Ram) and it was riddled with junk and also 
had the wonderful Windows Genuine Advantage thing come up saying that 
Windows wasn't genuine.

Anyway, I replaced Windows with Ubuntu, took it over and demonstrated 
everything and his mum was really pleased.  All she wanted was basic web 
access and e-mail along with the ability to write letters and do mail 
merges for her Christmas card list.  In the couple of years since I've 
installed it I have had just one call, and that was a year later when 
she couldn't remember how to do the mail merge.

Thinking about it, I probably should give her a call and see if she is 
okay with it, and possibly suggest upgrading to Ubuntu 8.04 (I think her 
PC was running Ubuntu 7.10).

Rob