[ubuntu-uk] Annoyances In Ubuntu

[Darren.Mansell at opengi.co.uk]

I've just tried to report a bug about Ubuntu-bug having a bug but
Launchpad doesn't recognise Ubuntu-bug as a package
https://bugs.launchpad.net/ubuntu/+source/ubuntu-bug/+filebug so I'm
using the generic report a bug page
https://bugs.launchpad.net/ubuntu/+filebug . But this doesn't work and I
get an error page on Launchpad: 

"Sorry, something just went wrong in Launchpad. We've recorded what
happened, and we'll fix it as soon as possible. Apologies for the
inconvenience. Trying again in a couple of minutes might work. (Error
ID: OOPS-1406F2117)". 

So my question is:

How do I report a bug I'm encountering trying to report a bug about
Ubuntu-bug?

;)

-----Original Message-----
From: ubuntu-uk-bounces at lists.ubuntu.com
[mailto:ubuntu-uk-bounces at lists.ubuntu.com] On Behalf Of
Darren.Mansell at opengi.co.uk
Sent: 06 November 2009 15:59
To: ubuntu-uk at lists.ubuntu.com
Subject: Re: [ubuntu-uk] Annoyances In Ubuntu

However the page at https://help.ubuntu.com/community/ReportingBugs says
about the GUI tools: "This method is preferable to filing a bug at the
Launchpad website - it automatically attaches relevant information,
which helps analyze the problem.". The page is quite insistent that you
should use the tools to report bugs rather than the Launchpad site
itself. It infers that filling in bugs yourself should be the last
resort. In my experience bugs I have reported directly on LP seem to get
overlooked or given lower priority than the ones reported using 'Report
a Problem' or Ubuntu-bug.

Thanks for the help with the package names, that will help when
reporting. I'm pretty sure the issue with the Authenticate window is
more to with policykit than gdm though.

If I right-click on the desktop and click Change Desktop Background it
takes me to exactly the same place as clicking Preferences > Appearance
- the Appearance dialog.

Is the run application dialog metacity rather than nautilus?

Thanks
Darren

-----Original Message-----
From: ubuntu-uk-bounces at lists.ubuntu.com
[mailto:ubuntu-uk-bounces at lists.ubuntu.com] On Behalf Of Alan Pope
Sent: 06 November 2009 15:45
To: UK Ubuntu Talk
Subject: Re: [ubuntu-uk] Annoyances In Ubuntu

2009/11/6  <Darren.Mansell at opengi.co.uk>:
> Sorry for top-posting, currently Outlook-afflicted.
>
> I'll report some bugs, but it will be difficult as Launchpad really
only
> wants you to report bugs using Ubuntu-bug these days and that doesn't
> work behind a proxy (recurring theme).
>

Not really.

If you read the page it takes you to..

https://help.ubuntu.com/community/ReportingBugs

"Filing bugs at Launchpad.net"

http://bugs.launchpad.net/ubuntu/+source/PACKAGENAME/+filebug?no-redirec
t

I'll help you by naming some packages for the specific issues you've
raised. Hope this helps.

Ubuntu Software Centre - software-center
Preferences > Network Proxy  - gnome-control-center
Login screen - gdm
Users and groups - gnome-system-tools
> Desktop - To change the current theme I right-click on the desktop and
choose Change Desktop Background. Shouldn't this be called Appearance
like the shortcut in the Preferences menu?

Not really. Changing the background is a single thing, changing the
theme changes a whole lot else.

Panel - gnome-panel
Firefox - firefox
Run Application - nautilus

Cheers,
Al.

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