[ubuntu-uk] [Marketing] Open source is the new driving force - article

alan c aeclist at candt.waitrose.com
Sat Dec 12 07:10:35 GMT 2009

computing.co.uk magazine

Open source ins the new driving force

The realisation comes when an organisation finds it has not bought a
software product but rather a software service. What at first seemed
to be a shrink-wrapped purchase soon turns into an endless round of
training and support, upgrades and bug fixes, new feature requests and
integration with other software “products”.
Even as the salesman is leaving with a fresh signature, the IT people
hurry after him, asking for more as further needs and new limitations
are discovered. Once they’re in his pocket, they have no option but to
follow him, asking nicely, paying in proportion to the organisation’s
dependence on its software and hoping their powerful business partner
will not abandon them.

(You might like to digg it too)
alan cocks
Ubuntu user

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