[ubuntu-uk] What the Dell?

Paul Tansom paul at aptanet.com
Fri Sep 5 17:16:36 BST 2008

Hash: SHA1

John Levin wrote:
> Bruce Beardall wrote:
>> The new Mini Inspiron 9 is out.
>> Thanks to Engadget, the link to the Ubuntu flavoured US version is here: 
>> http://configure.us.dell.com/dellstore/config.aspx?cs=19&kc=6f961&oc=dnpcxw1&x=7&y=8 
>> <http://configure.us.dell.com/dellstore/config.aspx?cs=19&kc=6f961&oc=dnpcxw1&x=7&y=8>
>> But only a WinXP version on the UK site: 
>> http://www1.euro.dell.com/content/products/productdetails.aspx/laptop-inspiron-9?c=uk&cs=ukdhs1&l=en&s=dhs&ref=homepg 
>> <http://www1.euro.dell.com/content/products/productdetails.aspx/laptop-inspiron-9?c=uk&cs=ukdhs1&l=en&s=dhs&ref=homepg>
>> It's just not good cricket if you ask me.
> According to http://www.pcadvisor.co.uk/news/index.cfm?newsid=103918
> a version with Ubuntu will shortly be available, for £30 less than the 
> XP version.

Bizarrely the US version doesn't seem to be available *with* Windows XP,
there's only "powered by Ubuntu 8.04" as an option - and given there is
only the single choice it seems odd that they add the comment "May delay
your Inspiron Mini 9 ship date"!

Having just played with the ordering process a bit I was also intrigued
to note that the UK version allows for no adjustment of the
specification, where the US does. Thankfully it is supplied at the
highest specification. I also note that where the US site quotes $349
(about £197) compared to the £299 on the UK site, if you actually bring
the US machine up to the UK specification it rises to $494 (about £279),
plus whatever mark up they would add for Windows XP if they offered it.
If you work to the suggested £30 discount for the Linux version in the
UK, that would put the US version at around a tenner dearer than here in
the UK! Of course when you adjust the default specification you
generally end up paying over the odds so that would likely adjust if the
US defaulted to the higher one.

Ah well, I don't generally expect sense out of Dell these days. I wonder
if their pre-sales email still bounces back as it used to. I contacted
them way back in 2001, iirc, and got my email returned, so gave up. Then
in 2002 sometime I had reason to use the same email again and it got
returned with exactly the same error - which from memory was something
about the address (as published on their website for over a year) not

Which reminds me, I'm still battling with them about the fact that their
Dell branded Broadcom WiFi card doesn't work properly in Vista with my
access point, and each time I ask customer services for an exchange for
an Intel card they pass me back to tech support who yet again fail to
fix the problem and suggest I talk to customer services - wheee, loop de
loop :(

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