[ubuntu-uk] phorm add on in firefox [reformatted for BP]

Andrew Oakley andrew at aoakley.com
Sat Mar 15 09:05:10 GMT 2008

James Dalley wrote:
> Doesn't that cover every company (UK infrastucture) you can get a wired 
> internet connection from?
> Therefore if they use phorm, your included?? Have no clue if this is 
> true, anyone?

Not true - see below from my ISP www.surfanytime.com .

It covers only certain ISPs and definitely does not cover the wholesale 
ADSL backbones by default.

Andrew Oakley

-------- Original Message --------
From: SurfAnytime Customer Services <customer.services at surfanytime.com>
To: <andrew at aoakley.com>
Subject: ISPs Spying On Their Customers ? Not SurfAnytime !
Date: Tue, 11 Mar 2008 10:34:41 -0000

You may have read in the press the shocking invasion of privacy tactics 
currently being employed by some of the biggest ISPs in the industry.

It has recently been confirmed that BT, Virgin Media and TalkTalk have 
been involved in secret browsing habit trials with a company called 
Phorm (in BTs case this has been going on for over 12 months).  These 
companies have been allowing Phorm (an advertising broker) to track the 
web-browsing history of their customers - details of which are 
subsequently being sold to advertisers, allowing them to target their 
ads to to the unwitting end-users.

Whilst it may seem unlikely, we can confirm that the entire list of 
every web page visited by every user is sent to Phorm in "real time" as 
links are clicked, in order that they can employ 'targeted advertising' 
Naturally these ISP's are not too keen on admitting this breach of 
confidentiality - instead they prefer to feed their "valued" customers 
platitudes of the various benefits - how it'll help combat phishing, how 
the targeted adverts will be so much better than the random ones we all 
see today etc. etc.!!!

Rumours are that Phorm are working with many more ISPs in the UK, in 
particular the larger ISPs who will be using this as a highly lucrative 
revenue stream.  We consider these tactics to be simply wrong and 
nothing short of a breach of trust by companies who's interest is purely 
financial, and who appear to have a complete disregard of their 
Customers privacy.
We would like to assure you we are not, have not and will not work with 
Phorm or any similar organisation who blatantly invade the privacy of 
unwitting customers.

For those of you with friends, relatives or colleagues connected to the 
internet with one of the above ISPs, it may be worth letting them know 
that 'Big-Brother' really is watching them and trustworthy ISPs (that 
would be us) really do exist !

Kind Regards

SurfAnytime Customer Services
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