[ubuntu-uk] Norm's complaint
norman at littletank.org
Thu Aug 7 15:05:17 BST 2008
< snip >
> Norman >>> I really sympathise with you about this, and I have had
> similar irritations and exasperations (mostly with wifi and printers).
> I guess, after a while, I've tended to think, "Well, the person who
> writes and maintains this software is probably doing it for free, in
> between earning his or her living, seeing to the kids, maintaining the
> house, and all the other stuff we all struggle with.
I am not seeking sympathy I am just feeling sorry for the unsuspecting
non-technical user on whom the problem descends. Although it is a
nuisance I quite enjoy the challenge to put things right.
> Then I remember how good the GNU/Linux system in general, Ubuntu in
> particular, and most of the FOSS apps I run are: stunningly good, and
> basically stable and reliable, despite the occasional infuriatingly
> stupid issue of the sort you describe.
You are absolutely correct and these are some of the reasons that I use
> But things are no better elsewhere.
< snip >
> That software breaks is annoying. But software breaks on all operating
> systems. At least here there's some chance of help from the community.
> I couldn't see me ever giving that up to go back to a monopolist
> vendor if I could possibly avoid it, especially to rely on them for
> making my living. (And I notice that the most frequent reason given on
> this list for using Win or OSX - apart from, like me, "that's what my
> employer says I have to use!" - is merely that there's no equivalent
> FOSS software for some very specific and critical job; never because
> "they're just more reliable for real work".)
> So Ubuntu may give you grief sometimes; but don't forget what the
> alternatives are really like!
I am not allowed to forget because of the need to have Windows available
because there is no suitable application in Ubuntu.
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