[ubuntu-uk] Norm's complaint

[James Westby]

On Thu, 2008-08-07 at 13:49 +0100, Mac wrote:
> That's a good deal more useful than my reply to Norman -- for which, in 
> retrospect, I feel I should apologise:  he could do without getting a 
> philosophical reflection when what he needs is help.

I did agree with what you said. I was also interested in seeing whether
the problem was known to the developers so that they would have had
a chance of fixing it, and I couldn't find a bug report.

Also, I found Norman's mail to be less about asking for help with the
problem, and more about discussing how the problem happened and how
to get it fixed, so your mail may have been more appropriate.

Thanks,

James