[ubuntu-uk] Norm's complaint

[Andrew Oakley]

On 06/08/2008, David Futcher <bobbocanfly at googlemail.com> wrote:
>> https://bugs.launchpad.net/ubuntu/+source/langpack-locales/+bug/249340
> I saw the bug , but noticed it has been set to "Incomplete" which normally
> means developers wont touch it with a barge pole

Correct, and a huge problem with Ubuntu.

In my experience, once a bug has been tagged as "incomplete",
basically the package maintainer is washing his hands of it and won't
even provide the bug reporters with a list of what extra information
is required to complete/confirm the bug report.

"Incomplete" is basically shorthand for the package maintainers to say
"I can't be bothered with this and I never will".

Maybe I should raise a bug; "Incomplete tag used to ignore vast
swathes of important bugs"

Can anyone shed any light on how an inexperienced bug reporter can get
assistance with promoting a bug from Incomplete to Confirmed? Or
indeed give any examples where a bug has actually migrated from
Incomplete to a satisfactory state?

-- 
Andrew Oakley andrew at aoakley.com