[ubuntu-uk] Norm's complaint
andrew at aoakley.com
Wed Aug 6 17:20:50 BST 2008
On 06/08/2008, David Futcher <bobbocanfly at googlemail.com> wrote:
> I saw the bug , but noticed it has been set to "Incomplete" which normally
> means developers wont touch it with a barge pole
Correct, and a huge problem with Ubuntu.
In my experience, once a bug has been tagged as "incomplete",
basically the package maintainer is washing his hands of it and won't
even provide the bug reporters with a list of what extra information
is required to complete/confirm the bug report.
"Incomplete" is basically shorthand for the package maintainers to say
"I can't be bothered with this and I never will".
Maybe I should raise a bug; "Incomplete tag used to ignore vast
swathes of important bugs"
Can anyone shed any light on how an inexperienced bug reporter can get
assistance with promoting a bug from Incomplete to Confirmed? Or
indeed give any examples where a bug has actually migrated from
Incomplete to a satisfactory state?
Andrew Oakley andrew at aoakley.com
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