[ubuntu-uk] Ubuntu Commercial Support

James Mansion james at mansionfamily.plus.com
Sun Apr 13 08:36:01 BST 2008

Sean Miller wrote:
> So I'd be amazed if Canonical have built a support model whereby if 
> you have 10 servers only one is supported if you pay them £1,500 or 
> whatever it works out at in UK terms... if you have an issue on one 
> server then chances are it's also an issue on the other nine... so 
> it's only actually one issue, regardless of the size of your deployment.
I think you'll find this is a very naive view.  If Canonical want to 
*have* a business and not rely on donations from rich sponsors, then 
they really have to get a lot more money from MegaBankInternational than 
from LittleShopOfHorrors, and I suspect that if you read the small print 
then being supported requires that you are honest about how many servers 
you have.

What would be interesting is to see if its how many Ubuntu servers, or 
how many Linux servers.

In any case, in what way was this price on the web site unclear?:

Server support (per server) 	$750 (USD)* 	$2750 (USD)*

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