[ubuntu-uk] Best ISP?

Ian Pascoe softy.lofty.ilp at btinternet.com
Thu Oct 25 22:45:16 BST 2007

Well, I'm with BT so there!  OK, the download speed is not sparkling at
6.7Mb max, but that's more than enough for what I need.

Billing's been a dream as well as reliability.  Up until a fortnight ago,
I'd have said that the Indian call centre was a downer due to the way they
keep to scripts, but having phoned the support team up, with little
expectation, to set up evolution, to be greeted with:

- Are you using Outlook?
- No, I'm trying to set up my Linux installation
- Ah, in that case you'll need ....

and proceeded to supply me with all the relevant information including extra
bits and pieces I didn't need like port numbers for the servers etc, I'm now
quite impressed.

Anyone else had a similar experience with a main stream ISP who apparently
was an MS house?


-----Original Message-----
From: ubuntu-uk-bounces at lists.ubuntu.com
[mailto:ubuntu-uk-bounces at lists.ubuntu.com]On Behalf Of Kirrus
Sent: 24 October 2007 15:08
To: British Ubuntu Talk
Subject: Re: [ubuntu-uk] Best ISP?

----- "Mark Fraser" <kubuntu at mfraz.orangehome.co.uk> wrote:
> On Tuesday 23 October 2007 21:55:29 Jai Harrison wrote:
> > Hey Guys,
> >
> > I figured this would be an interesting topic for people to discuss.
> > We're all from the UK so it should work nicely. What is the best
> > Internet Service Provider in your opinion and why? Please state
> > whether it is ADSL or cable.
> I'm with Orange and don't have that many problems with them, but then
> I
> haven't had to call them for a while now. I have noticed that I can't
> access
> some sites if I connect through certain servers.

We're on plusnet. Very few problems, once we've got our lines up, and their
support guys don't seem to be mortally afraid of Linux, which is nice...

We get a line glitch and bad ping times now and then. That and we had to
shout at them till they put port 1194 into "gold" status (they use stuff to
crunch p2p traffic during the working day...)


Blog: www.kirrus.co.uk

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Lt Aieron Peters, XO DS5

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