[ubuntu-uk] Press Release Idea: "Free support on selected Tescos PCs from Ubuntu UK"
ddrichardson at btinternet.com
Sun Oct 21 20:24:51 BST 2007
> I would be concerned that people may think of this as some sort of
> "contract", and that we would have to support them no matter what. We
> would have to have some people who can guarantee that they can travel to
> visit people to support them etc. - The time constraints may be too much
> to deal with.
I agree with this, although I'm not aware of the distribution of members
of the group, if this was to prove popular then there are two problems:
1. How would the cost of travel be covered? I'm all for volunteering
but not if it starts to cost my significantly in expenses.
2. How would Canonical feel about this? Essentially we would be
reducing their oppertunity for any kind of commercial support option
that might be considered in conjunction with Tesco.
> With regards to online support, it may end up swamping #ubuntu-uk, and
> the mailing list, with support requests - I do not believe that this is
> the intended purpose of either of these resources.
This is already by far the most active mailing list that I subscribe to
and would not care to see a significant increase in traffic. Why not a
forum as there is for Dell?
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