[ubuntu-uk] What do non-techies like the most about Ubuntu?

Chris Jones chris.jones at canonical.com
Fri May 18 20:56:36 BST 2007


Matthew Macdonald-Wallace wrote:
> fixes before rolling them out company wide, however frequently when I  
> produce a fix, I'm told that I'm not allowed to deploy it because it  
> hasn't been tested.

Hacking at Windows that way massively increases the complexity of
support. If you find such a bug in Ubuntu you can file it on launchpad,
maybe track it down yourself and submit a patch, and stay in touch with
the whole thing, then deploy a new package when it's fixed (building
your own if necessary in the interim). Next time you dist-upgrade the
machine it will install a new version of the package and all will
continue as expected.

Going back to the Windows world, your registry fix is going to persist
indefinitely, even if it gets subsequently fixed by a Hotfix or a
Service Pack. That may have unexpected, unwanted or worse, undefined

Even if you do track down the problem, you can't feed it back upstream
as easily, so why does it matter that you save time and money by quickly
re-imaging the PC?

You forgot:

0) Make use of your support contract for Windows. You do have a support
contract, right? ;)
> 1) Leave the problem as it is and live with it

Windows depends on being a known target, not a highly moving target, so
I would always advise against deviating from the expected footprint any
more than is necessary.

Chris Jones
  cmsj at canonical.com

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