[ubuntu-uk] What do non-techies like the most about Ubuntu?

christopher chatfield me at chrischatfield.com
Thu May 17 08:45:45 BST 2007

On Wed, 2007-05-16 at 10:35 +0100, Robin Menneer wrote:
> On 5/15/07, Chris Rowson <christopherrowson at gmail.com> wrote:
>         I thought it'd be interesting to find out what it is that
>         impresses
>         new non-techie users the most about Ubuntu.
>         For people who are 'into' IT it may be engineering,
>         adaptability or
>         the politics of FOSS. For the large majority though it's
>         likely to be 
>         something quite different.
>         I hope that this information will help us sell Ubuntu more
>         effectively
>         and help focus in on some themes that can be included in
>         future
>         marketing campaigns (like the leaflet suggestion for
>         instance). 
>         Here's my example.
>         Like many IT folks, I'm the unpaid tech support to an array of
>         family
>         and friends. Anyone who comes to me wanting a basic desktop
>         (ie - who
>         doesn't want to play computer games) gets Ubuntu. 
>         What has surprised me is that the most commented on feature of
>         Ubuntu
>         from the perspective of the non-technical user is the
>         add/remove
>         programs menu option. People seem to be very impressed that
>         they can
>         simply click a button and quality software appears for free,
>         ready to
>         use on their computer.
>         Surely more can be made of this to punt the feature to new
>         potential users....
>         Any other examples ?
>         Chris
> Like your people I was and am deeply impressed with the Add/Remove
> facility (it keeps me away from the dreaded terminal) but it lacks
> depth.  Alter looking through the list of software and finding two or
> three that  attracted  me, I couldn't easily find a definitive list of
> thickie application programs on the web.  they are scattered all over
> the place and I had to use this list to find what I wanted.   I had
> expected some sort of link(s) attached somewhere in the add.remove
> sector which took me to a long list of free applications which did
> something for me outside of just getting the computer to work,  A
> keyword search facility should be atttached.
>  I use Ububtu because it is reliable, free and friendly   Robin. 

BTW you could use synaptic, perhaps that's whats needed,
an even more graphical synaptic with a tree structure for
displaying related packages eg: Networking>Mail>Clients>Kmail.

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