[ubuntu-uk] Remote Desktop

[James Tuthill]

Hi,

I have installed Ubuntu on around 8 friends and family machines all 
round the country. Until now I have never needed to provide remote 
desktop help but recently I wanted to do this.

Is there a program or a way for them to send their ip address and 
settings required for remote desktop to work via email. This would mean 
they could just click a button and send me the information and then I 
would be able to open up a link between. It might sound a bit simplistic 
but I from googling it, Windows has this functionality.

Or is a just a simple way of using remote desktop that I haven't figured 
out yet,
Thanks,

James