[ubuntu-uk] Best method of getting support?

[Andy]

Hi

I was just wondering what the best way to get help with a problem is,
So far I have tried:
ubuntuforums.com
linuxquestions.com
ubuntu-users mailling list

I also know of
IRC (#ubuntu Freenode)
Launchpad (not entirely sure how this works)

So what is the best way of actually getting support, if you can't seem
to locate the answer in help.ubuntu.com ?

How are people supposed to know which method to use

Also is it still acceptable to ask for support with 6.06? I know its
still officially supported but does this only apply to updates or does
it mean people can still ask for help using 6.06?

One problem I have tried to fix on and off for quite a while and
though lots of people are reading my forum post, no one answers,
possibly because no one knows the answer, or should I not be using
forums?
(the problem is with my front microphone socket, currently working
around it with a  minor hardware bodge, so not quite so urgent)
Just wondering what the proper way of getting support is.

- Andy