<div dir="ltr">I will be honest as a kubuntu desktop user, I will be honest I never turned to the in built help as it usually pointed to online help anyway. I just skip wasting time wiht the in built help and go directly and google what I am having a problem with. </div><div class="gmail_extra"> <div class="gmail_quote">On Fri, May 9, 2014 at 10:14 PM, Peter Matulis <<a href="mailto:peter.matulis@canonical.com" target="_blank">peter.matulis@canonical.com</a>> wrote: <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">On 05/09/2014 01:51 PM, Penelope Stowe wrote: > On Fri, May 9, 2014 at 10:12 AM, Peter Matulis > <<a href="mailto:peter.matulis@canonical.com">peter.matulis@canonical.com</a> <mailto:<a href="mailto:peter.matulis@canonical.com">peter.matulis@canonical.com</a>>> wrote: > > Last Wednesday (May 7) we there was a Doc team meeting [1] and an idea > surfaced that an attempt be made to determine the general level of > readership/usage of the help/doc facility in Ubuntu (Desktop). > Including this facility involves participation in a rigid set of > development/packaging rules & schedule that may not be worth the > trouble. > > Preliminary poll: > > << Do people think conducting such a poll is worthwhile? >> > > > Who would targeted as responders to said poll? If you only poll current > Ubuntu users, you're probably going to get a different answer than if > you poll current users as well as trying to get answers from current > Windows and MacOS users who could potentially use Ubuntu down the road. > I've done informal polling of this exact question among people I know > and there's definitely a difference between the people I know who use > Ubuntu (who tend to be slightly more technologically savvy) and those > who use Windows/MacOS, but are part of the stated target of making > Ubuntu friendly to/usable by everyone. > > My opinion on whether a poll would be useful does depend on knowing who > would be the target of such a poll. There are ways to get non-technical > and non-Ubuntu users to answer a poll on this question. If there's no > decided target, then I will give a longer explanation of my thoughts. Thanks for your thoughts Penelope. I think polling Ubuntu users is good enough since there are former Windows/Mac users among them. But you raise an interesting point: do we want to know whether a user will even *look* for in-computer help? My original idea was to determine to what degree Ubuntu users first *know* about it and, if so, whether they *use* it. I would rather avoid a hypothetical question such as: "If you were an Ubuntu user would you look for in-computer help?". Thoughts? peter matulis -- ubuntu-translators mailing list <a href="mailto:ubuntu-translators@lists.ubuntu.com">ubuntu-translators@lists.ubuntu.com</a> <a href="https://lists.ubuntu.com/mailman/listinfo/ubuntu-translators" target="_blank">https://lists.ubuntu.com/mailman/listinfo/ubuntu-translators</a> </blockquote></div> -- Jonathan Aquilina </div>