<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:verdana,helvetica,sans-serif;font-size:10pt"><div><span style="color: rgb(192, 0, 0);">Hi :)</span><br style="color: rgb(192, 0, 0);"><br style="color: rgb(192, 0, 0);"><span style="color: rgb(192, 0, 0);">It does make it difficult to point people to help in their own language from the Answers Team. Would it be possible to use redirects to do a relevant search of the LoCo Teams page. For example </span><br style="color: rgb(192, 0, 0);"><span style="color: rgb(192, 0, 0);"><span><a target="_blank" href="https://help.ubuntu.com/community/Antivirus">https://help.ubuntu.com/community/Antivirus</a> </span></span><br style="color: rgb(192, 0, 0);"><span style="color: rgb(192, 0, 0);">gives the English page but</span><br style="color: rgb(192, 0, 0);"><span style="color: rgb(192, 0, 0);"><span><a target="_blank"
href="https://help.ubuntu.com/community-it/Antivirus">https://help.ubuntu.com/community-it/Antivirus</a> or better still</span></span><br style="color: rgb(192, 0, 0);"><span style="color: rgb(192, 0, 0);"><span><a target="_blank" href="https://help.ubuntu.com/community/it/Antivirus">https://help.ubuntu.com/community/it/Antivirus</a> (for greater consistency)</span></span><br style="color: rgb(192, 0, 0);"><span style="color: rgb(192, 0, 0);">would take us to the Italian LoCo help guide, with their search feature already filled in with "Antivirus"</span><br style="color: rgb(192, 0, 0);"><br style="color: rgb(192, 0, 0);"><span style="color: rgb(192, 0, 0);">I am not sure how difficult it would be to set-up a general rule like that nor how much space it would take up on the server. Ideally i guess it would be nice for some of the pages to gradually get replaced with direct links to the exact right page but i can image that would quickly get very
confusing and easily broken or create bad restrictions. Hopefully the general rule idea might be quite light and easy to set-up? Does anyone know if something like that might be easily feasible?</span><br style="color: rgb(192, 0, 0);"><br style="color: rgb(192, 0, 0);"><span style="color: rgb(192, 0, 0);">Regards from</span><br style="color: rgb(192, 0, 0);"><span style="color: rgb(192, 0, 0);">Tom :)</span><br><br><br></div><div style="font-family: verdana,helvetica,sans-serif; font-size: 10pt;"><br><div style="font-family: arial,helvetica,sans-serif; font-size: 13px;"><font face="Tahoma" size="2"><hr size="1"><b><span style="font-weight: bold;">From:</span></b> David Planella <david.planella@ubuntu.com><br><b><span style="font-weight: bold;">To:</span></b> Ubuntu Doc <ubuntu-doc@lists.ubuntu.com><br><b><span style="font-weight: bold;">Cc:</span></b> Ubuntu translators <ubuntu-translators@lists.ubuntu.com><br><b><span
style="font-weight: bold;">Sent:</span></b> Mon, 10 May, 2010 14:53:40<br><b><span style="font-weight: bold;">Subject:</span></b> Re: Localized help.ubuntu.com blueprint<br></font><br>El dg 09 de 05 de 2010 a les 14:14 +0100, en/na Matthew East va<br>escriure:<br>> Hi David,<br>> <br>> 2010/5/7 David Planella <<a ymailto="mailto:david.planella@ubuntu.com" href="mailto:david.planella@ubuntu.com">david.planella@ubuntu.com</a>>:<br>> <br>> [ref] <a href="https://blueprints.launchpad.net/ubuntu/+spec/community-m-localized-help-dot-ubuntu-dot-com" target="_blank">https://blueprints.launchpad.net/ubuntu/+spec/community-m-localized-help-dot-ubuntu-dot-com</a><br>> <br>> > I'd still like to discuss this at UDS, and I'd like to ask you to<br>> > reconsider it being superseded and participate in the discussion, be it<br>> > during the session, or afterwards on the mailing list (I'm fully aware<br>> > that UDS being
during the week and on work hours makes it impossible for<br>> > everyone to participate). This is something the translations teams keep<br>> > me asking every cycle: if help.ubuntu.com has got the infrastructure to<br>> > support localization, why duplicate this for each LoCo?<br>> <br>> I have no problem with a session at UDS to discuss this. I won't be<br>> able to participate in the discussion because UDS falls during my<br>> working day, but I am also happy to continue discussing it over email<br>> and I agree that it can and should be a public discussion and on a<br>> mailing list. I'm copying the ubuntu-doc and ubuntu-translators list<br>> to this email.<br>> <br>> I'll give you my views as they are at the moment. My main reasoning<br>> not to support localisation on help.ubuntu.com is to promote<br>> consistency and to avoid localised resources appearing in different<br>> places, causing
confusion for users.<br>> <br>> The main Ubuntu website is not localised. As you know, we encourage<br>> local teams to provide information about Ubuntu and resources on<br>> specific websites, and for most languages such websites exist. Many,<br>> many teams also provide support resources through that website by way<br>> of forums and documentation. This means that users speaking different<br>> languages can easily find information about Ubuntu in their language<br>> in a dedicated website, which then becomes the home for Ubuntu<br>> resources in a particular language (e.g. www.ubuntu-it.org,<br>> forum.ubuntu-it.org, help.ubuntu-it.org, etc).<br>> <br>> If we provided localised documentation on help.ubuntu.com, that would<br>> mean fragmentation for localised resources, because some resources<br>> would be on the specialised local team's website, and others on<br>> help.ubuntu.com. I don't think that is in
the users' interest. It also<br>> means that the local teams wouldn't be able to customise the theme of<br>> the online documentation. It would also be very difficult as far as I<br>> can see to implement a system to make the header and footer of the<br>> webpages automatically localisable through Rosetta.<br>> <br>> Furthermore, there would be fragmentation within help.ubuntu.com<br>> itself. The wiki area (at help.ubuntu.com/community) isn't translated,<br>> and I think it would be strange to have translated material in one<br>> part of the website, and not in another.<br>> <br>> As you know, Chris is developing a system which will provide a banner<br>> which offers to guide users towards localised websites when they<br><span>> arrive at <a target="_blank" href="http://www.ubuntu.com">www.ubuntu.com</a>. I don't see any reason why a similar system</span><br>> couldn't be put in place for help.ubuntu.com
too.<br>> <br>> In summary: I would encourage all translators and local teams to<br>> develop a documentation area within their existing localised websites.<br>> It's very easy to produce a localised version of help.ubuntu.com and I<br>> would be happy to work on improving the instructions for doing it<br>> (<a href="https://wiki.ubuntu.com/DocumentationTeam/SystemDocumentation/BuildingDocumentation" target="_blank">https://wiki.ubuntu.com/DocumentationTeam/SystemDocumentation/BuildingDocumentation</a>).<br>> Equally, I will merge any patches into the ubuntu-doc branch which<br>> make the process easier for local teams.<br>> <br><br>Thanks Matthew for the detailed explanation on your views.<br><br>> If other people, particularly those working on local websites, have<br>> different views, I'm very open to hearing them.<br>> <br><br>That was also another of my points, since the request comes mainly from<br>translators
doing those translations and working within their LoCos to<br>make them available in the LoCo sites. I know the Finnish guys do,<br>Hungarian, Romanian, Catalan ... and I'm probably forgetting some.<br><br>We've got the session scheduled for tomorrow, so it would be very useful<br>to get some more feedback from translators before then to contemplate<br>all views.<br><br>Translators: could you tell us what you think?<br><br>Regards,<br>David.<br><br>-- <br>David Planella<br>Ubuntu Translations Coordinator<br>david(dot)planella(at)ubuntu(dot)com<br><span><a target="_blank" href="http://www.ubuntu.com">www.ubuntu.com</a></span><br><br><br><br></div></div>
</div><br>
</body></html>