Localisation of help.ubuntu.com
Tom Davies
tomdavies04 at yahoo.co.uk
Fri May 6 09:57:20 UTC 2011
Hi :)
At the moment it is difficult to point people to documentation without doing
quite a bit of research and understanding the language of the person asking.
It would be nice to be able to find good pages in my own language and then just
add a language code into their url. Obviously this would not always point to
exactly the right page but it could at least redirect to the
front-page/home-page of the 'local' teams website. Alternatively it would be
nice if all pages had flags or something at the top so that people could click
on them to be redirected to a website in the right language.
For example for the page
https://help.ubuntu.com/community/BurningIsoHowto
There could be a
https://help.ubuntu.com/community/fr/BurningIsoHowto
https://help.ubuntu.com/community/ru/BurningIsoHowto
That would ideally go to the French or Russian documentation websites and add
the search parameter "BurningIsoHowto". While that would be the general-case
there might be some possibility of having certain pages go directly to the
relevant page in that local team's documentation
http://doc.ubuntu-fr.org//tutoriel/graver_cd_ubuntu_depuis_windows?redirect=3
https://help.ubuntu.com/community/iso-%D0%B7%D0%B0%D0%BF%D0%B8%D1%81%D1%8C
For 'local' languages that don't have their own website it might be possible
for them to have "home pages" such as
https://help.ubuntu.com/community/fr
When i used to answer a lot of questions in Launchpad answers i would often see
questions in non-'english' go unanswered until after i contacted the translators
team and specifically ask them to help direct the person to the correct local
language answers team. The translators team were superb and often seemed to
just answer the question and deal with follow-up.
While Machine Translators such as "IM Translate" might make just about enough
sense into an Answerers language they tend to be completely hopeless at
translating to a language the Answerer doesn't grok.
It would be nice to be able to signpost people quickly and easily to somewhere
more useful without having to call in people from other teams potentially
causing them distress.
Regards from
Tom :)
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