[Bug 1126436] [NEW] io_edgeport module load problem - Digi Edgeport/4r

[Doug Minett]

Public bug reported:

Using 3.2.0 -37 kernel (12.04 LTS 64 bit)

Hardware is: Dell Poweredge T110 II

The maintainer of the io_edgeport usb module has indicated to me that
there must be something in the Ubuntu kernel distribution that is
preventing io_edgeport from automatically loading when a Digi Edgeport
device is plugged into a usb port.

dmesg (after dmesg -c) is as follows after plugging in the Digi device:

[  192.866565] usb 2-1.6: new full-speed USB device number 6 using ehci_hcd
[  192.959323] hub 2-1.6:1.0: USB hub found
[  192.959477] hub 2-1.6:1.0: 1 port detected
[  193.229880] usb 2-1.6.1: new full-speed USB device number 7 using ehci_hcd

(io_edgeport is not automatically loaded and no serial devices are
created in /dev as they should be according to the maintainer)

if I manually load the module, dmesg looks as follows:

[ 3131.433041] USB Serial support registered for Edgeport 2 port adapter
[ 3131.433050] USB Serial support registered for Edgeport 4 port adapter
[ 3131.433058] USB Serial support registered for Edgeport 8 port adapter
[ 3131.433066] USB Serial support registered for EPiC device
[ 3131.433082] usbcore: registered new interface driver io_edgeport
[ 3131.433083] io_edgeport: v2.7:Edgeport USB Serial Driver

(no serial devices are created in /dev as they should be according to
the maintainer and Digi is still not recognized and functional when
attached to a usb port)

According to the maintainer this module is known to work properly in
other 3.x distributions. I've been using Ubuntu 12.04 LTS 64 bit.

output from lsusb is as follows (Digi device is "Inside Out Networks"):

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 003: ID 03f0:0024 Hewlett-Packard KU-0316 Keyboard
Bus 002 Device 004: ID 413c:3012 Dell Computer Corp. Optical Wheel Mouse
Bus 002 Device 005: ID 0c2e:0200 Metro Metrologic Scanner
Bus 002 Device 023: ID 1608:0288 Inside Out Networks [hex] 
Bus 002 Device 024: ID 1608:0202 Inside Out Networks [hex] 

To quote the maintainer: "Wow, that's really bad.  Something is keeping the io_edgeport driver
from being loaded.  It should be automatically found and bound to this
device when you plug it in."

Any help would be appreciated. Thanks.

** Affects: telepathy-mission-control-5 (Ubuntu)
     Importance: Undecided
         Status: New

-- 
You received this bug notification because you are a member of
Telepathy, which is subscribed to telepathy-mission-control-5 in Ubuntu.
https://bugs.launchpad.net/bugs/1126436

Title:
  io_edgeport module load problem - Digi Edgeport/4r

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/telepathy-mission-control-5/+bug/1126436/+subscriptions