[Bug 1055105] [NEW] Status is set to offline

Mike smartptr at gmail.com
Sun Sep 23 17:19:32 UTC 2012


Public bug reported:

Hello,

I've got Ubuntu 12.10 with Empathy 3.5.92.

Every time I start Empathy my jabber accounts report "needs authorization" (vk.com) or "status is set to offline" (gmail.com).
And this is random: sometimes one of them can connect from the first try. But the google account usually reports the error.

After some time they automatically reconnect and work well. But that may take several minutes to get them working.
Pressing the "reconnect" button doesn't help.

I've set up the accounts via the standard Ubuntu Online Accounts
manager.

There is no "debug" menu item so I don't know how do I provide any logs
or see what's the problem.

BTW, my Sametime account requires some magic all the time: looks like it
doesn't store the password. Currently, I have it enabled, but don't see
any groups or contacts in Empathy. It complained at first about
authorization but then just silently dropped trying the account. And
there is no button to force reconnect.

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1055105

Title:
  Status is set to offline

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