[Bug 1061824] [NEW] Empathy doesn't connect to accounts: "Status is set to offline" when it's not

Bilal Shahid s9iper1 at gmail.com
Thu Oct 4 19:19:48 UTC 2012


Public bug reported:

when we open empathy is says started empathy window appear but empathy is not connected and it says internal error 
log file and screenshot attached

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: empathy 3.6.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-16.25-generic 3.5.4
Uname: Linux 3.5.0-16-generic i686
ApportVersion: 2.6.1-0ubuntu1
Architecture: i386
Date: Fri Oct  5 00:14:27 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
SourcePackage: empathy
UpgradeStatus: Upgraded to quantal on 2012-06-04 (121 days ago)

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug i386 quantal running-unity

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https://bugs.launchpad.net/bugs/1061824

Title:
  Empathy doesn't connect to accounts: "Status is set to offline" when
  it's not

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