[Bug 1083497] [NEW] Empathy doesn't detect online accounts

[Romuald]

Public bug reported:

My professionnal PC was first installed with Ubuntu 12.04 64. Then, I
setup the system to connect my active directory server. Done.

In this configuration, I've had some issues with Empathy, each time I
rebooted the PC, I had to setup all my IM account (Google & MSN). It was
boring, but it worked.

Some days ago, I upgraded the PC to 12.10. The upgrade worked smoothly,
and didn't degrade the AD integration.

I entered my online accounts in the dedicated applet. But now, Empathy
doesn't work at all. The Empathy window shows "You need to setup an
account to see contacts here" with the "Account settings" button.

If I click this button, I see all the accounts I previously setup. For
each IM account, beside the account Empathy section, I see an "Options"
button, if I click it, I get an empty window with just 2 buttons
"Cancel" & "Done".

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: empathy 3.6.0.3-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic x86_64
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
Date: Tue Nov 27 10:40:57 2012
InstallationDate: Installed on 2012-07-02 (147 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: Upgraded to quantal on 2012-11-20 (6 days ago)

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug quantal running-unity

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https://bugs.launchpad.net/bugs/1083497

Title:
  Empathy doesn't detect online accounts

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