[Bug 958699] [NEW] Empathy doesn't open chat windows

Thomas Boxley me at thomasboxley.com
Sun Mar 18 18:07:02 UTC 2012

Public bug reported:

Empathy does not open text chat windows when I double click on a
contact's name, or when I right click on their name and select "Chat".
This is a major bug that hinderences usage of the program, and I believe
it should be a high priority. I've been experiencing this bug for the
last 5 months. It makes using Empathy completely pointless. Empathy does
not show any feedback in the form of opening a chat window when I've
received a message either.

I believe this bug is linked with other bug reports of not being able to
open the chat window using the Gnome Shell, and only being able to use
the message bubbles.

As others have suggested, I've checked "Open new chats in separate
windows" and unchecked "Display incoming events in the notification
area" and "Enable bubble notifications" in Empathy's preferences.

I'm running Empathy on Oneiric, gnome fallback mode.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy
ProcVersionSignature: Ubuntu 3.0.0-16.29-generic 3.0.20
Uname: Linux 3.0.0-16-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Sun Mar 18 12:58:35 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
 PATH=(custom, no user)
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: amd64 apport-bug oneiric

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