[Bug 1026427] [NEW] package empathy-common 3.4.1-0ubuntu1 failed to install/upgrade: ErrorMessage: package empathy-common is already installed and configured

[Malachi Ewing]

Public bug reported:

Problem first surfaced on a fresh installation of 12.04, I attempted to update using 'Update Manager.' Admittably, I'm fairly new to Linux and this could somehow be my fault. At any rate, the upgrade seemingly failed for this package 'empathy-common' (version number included in bug report) and also for gnome sudoku (separate bug report soon to be filed.) Since the update failed, my package system has been broken and I'm unable to install packages via the terminal from repositories, or via the Software Center. I would appreciate any help I can get on this problem...
Thanks,
      Malachi.

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: empathy-common 3.4.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-26.41-generic-pae 3.2.19
Uname: Linux 3.2.0-26-generic-pae i686
ApportVersion: 2.0.1-0ubuntu11
Architecture: i386
Date: Wed Jul 18 20:59:42 2012
Dependencies:
 
ErrorMessage: ErrorMessage: package empathy-common is already installed and configured
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
PackageArchitecture: all
SourcePackage: dpkg
Title: package empathy-common 3.4.1-0ubuntu1 failed to install/upgrade: ErrorMessage: package empathy-common is already installed and configured
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-package i386 precise

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https://bugs.launchpad.net/bugs/1026427

Title:
  package empathy-common 3.4.1-0ubuntu1 failed to install/upgrade:
  ErrorMessage: package empathy-common is already installed and
  configured

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