[Bug 991962] [NEW] empathy shows multiple popups in gnome 3

[Christian Smith]

Public bug reported:

What happens :
With gnome-shell,  a popup saying I have X message, then again, with the ability to respond. If I open the bottom-right hand notification area, it shows the person's avatar and the number of missed im's. It also creates a new icon for empathy itself that seems to just bring the app forward. If I open the contact's chat log in gnome-shell, the unread indicator goes away and it shows the built-in chat log, but the empathy icon does not. If I click the icon, it opens the empathy window holding that chat, bringing it to the front.

Expected:
the empathy icon should never showed up, so only the built-in gnome-shell chat interface should be in the notification area.

Other info:
It seems that this only happens when empathy isn't in the front. It seems to be sending the receive message and respond message over (I'm assuming) dmesg or the like. This may be an upstream bug, I am not sure.

I just updated to 12.04:
Empathy is 3.4.1-0ubuntu1
gnome-shell is 3.4.1-0ubuntu2

Originally, I thought this was like bug #920382, but after rereading and
reading up on #921168, I see it isn't. It seems to be a separate, if
related, bug.

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: gnome-shell

** Description changed:

  What happens :
- With gnome-shell,  a popup saying I have X message, then again, with the ability to respond. If I open the bottom-right hand notification area, it shows the person's avatar and the number of missed im's. It also creates a new icon for empathy itself that seems to just bring the app forward. If I open the contact's chat log in gnome-shell, the unread indicator goes away and it shows the built-in chat log, but the empathy icon does not. If I click the icon, it opens the empathy window holding that chat, bringing it to the front. 
+ With gnome-shell,  a popup saying I have X message, then again, with the ability to respond. If I open the bottom-right hand notification area, it shows the person's avatar and the number of missed im's. It also creates a new icon for empathy itself that seems to just bring the app forward. If I open the contact's chat log in gnome-shell, the unread indicator goes away and it shows the built-in chat log, but the empathy icon does not. If I click the icon, it opens the empathy window holding that chat, bringing it to the front.
  
- Expected: 
- the empathy icon should never showed up, so only the built-in gnome-shell chat interface was in the notification area.
+ Expected:
+ the empathy icon should never showed up, so only the built-in gnome-shell chat interface should be in the notification area.
  
  Other info:
  It seems that this only happens when empathy isn't in the front. It seems to be sending the receive message and respond message over (I'm assuming) dmesg or the like. This may be an upstream bug, I am not sure.
  
  I just updated to 12.04:
  Empathy is 3.4.1-0ubuntu1
  gnome-shell is 3.4.1-0ubuntu2
  
- 
- Originally, I thought this was like bug #920382, but after rereading and reading up on #921168, I see it isn't. It seems to be a separate, if related, bug.
+ Originally, I thought this was like bug #920382, but after rereading and
+ reading up on #921168, I see it isn't. It seems to be a separate, if
+ related, bug.

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https://bugs.launchpad.net/bugs/991962

Title:
  empathy shows multiple popups in gnome 3

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