[Bug 975976] [NEW] Empathy crashes on startup

योगेश kulkarni yogesh.m.kulkarni at gmail.com
Sat Apr 7 14:17:29 UTC 2012


Public bug reported:

Empathy crashes after strting up and connecting to my accounts. It does
connect to my accounts [I use Google, yahoo, facbook, msn and my
company's exchange(Office Communicator via Empathy]

Here is what dmsh says [one each for every attempt to start-up empathy]
$ dmesg | grep -i empathy
[ 1141.922684] empathy[2056]: segfault at 62626173 ip 025461e0 sp bfbfb06c error 4 in libc-2.13.so[24d6000+178000]
[ 1160.331115] empathy[2421]: segfault at c ip 063531e0 sp bf8483ac error 4 in libc-2.13.so[62e3000+178000]
[ 1304.844395] empathy[2498]: segfault at c ip 025471e0 sp bff38a0c error 4 in libc-2.13.so[24d7000+178000]
[ 3135.210306] empathy[2686]: segfault at 7474756e ip 050a81e0 sp bf99ec8c error 4 in libc-2.13.so[5038000+178000]
[ 3529.955208] empathy[2774]: segfault at c ip 03aa91e0 sp bff283cc error 4 in libc-2.13.so[3a39000+178000]
[ 3769.835997] empathy[2796]: segfault at c ip 023ed1e0 sp bf8bb6ec error 4 in libc-2.13.so[237d000+178000]

$ lsb_release -rd
Description:	Ubuntu 11.10
Release:	11.10
$ apt-cache policy empathy
empathy:
  Installed: 3.2.0.1-0ubuntu1.1
  Candidate: 3.2.0.1-0ubuntu1.1
  Version table:
 *** 3.2.0.1-0ubuntu1.1 0
        500 http://us.archive.ubuntu.com/ubuntu/ oneiric-updates/main i386 Packages
        500 http://security.ubuntu.com/ubuntu/ oneiric-security/main i386 Packages
        100 /var/lib/dpkg/status
     3.2.0-0ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages

I have installed pidgin-sipe package to connect to MS Office
Communicator from my office. I guess the problem might have started
after I added the MSN account (but I'm not sure).

Also, I run ubuntu as a guest OS in Virtualbox and I've removed Unity and installed classic GNome desktop  if that matters.
--

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0.1-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.0.0-17.30-generic 3.0.22
Uname: Linux 3.0.0-17-generic i686
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Sat Apr  7 08:51:18 2012
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
SourcePackage: empathy
UpgradeStatus: Upgraded to oneiric on 2011-12-04 (125 days ago)

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 oneiric

-- 
You received this bug notification because you are a member of
Telepathy, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/975976

Title:
  Empathy crashes on startup

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/975976/+subscriptions




More information about the Ubuntu-telepathy mailing list