[Bug 789305] [NEW] Empathy does not receive google chat messages until I disconnect and reconnect

[Jon Wilson]

Public bug reported:

Binary package hint: empathy

I use Empathy to connect to google chat (I use text messages only, not
voice or video) to communicate with my colleagues.  Often but not
always, after I have disconnected and reconnected (for instance because
I took my laptop to a conference room), I find that a number of
previously unreceived messages suddenly appear.  Sometimes these
messages are days late.  Sometimes they appear as messages that are part
of the current conversation, and sometimes they appear as messages that
are part of a previous conversation (greyed out).

$ lsb_release -rd
Description:	Ubuntu 11.04
Release:	11.04
$ apt-cache policy empathy
empathy:
  Installed: 2.34.0-0ubuntu3
  Candidate: 2.34.0-0ubuntu3
  Version table:
 *** 2.34.0-0ubuntu3 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages
        100 /var/lib/dpkg/status

What I expect to happen:
Colleague using the gmail web interface to google chat types a text message to me and sends it.  I receive that message in empathy via my google talk account within moments.
What happens instead:
Colleague using the gmail web interface to google chat types a text message to me and sends it.  Nothing happens that is apparent to me.  At some later time, I disconnect empathy from my google talk account (via any method: shutdown of the system, disconnecting the system from the network, closing empathy, setting status to "Offline"), and then reconnect it to my google talk account.  Then, seconds to days after the message was sent, I receive that message in empathy via my google talk account.

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/789305

Title:
  Empathy does not receive google chat messages until I disconnect and
  reconnect