[Bug 902933] [NEW] Says connecting but doesn't connect to internet

[Robert Choate]

Public bug reported:

I have created my account and it is a valid account on Yahoo. Empathy
says it's connecting but will not connect to the internet. Has been
trying to connect for 20 minutes. I am also browsing the web as it's
trying to connect so I do have internet access. Why won't it connect?! I
am using the latest version of Ubuntu Using Empathy 3.2.0-0ubuntu1. I
expect to have the programming to be looked over and fixed. I want to
video chat with my mother in England and it's not connecting to the
internet. I'm currently using pidgin IM and it's better because it is
working. Too bad it doesn't have video capabilities or I'd use that
program solely. Please attend to this problem Thank you very much.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
ApportVersion: 1.23-0ubuntu3
Architecture: i386
Date: Sun Dec 11 13:22:01 2011
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug apport-lpi i386 oneiric running-unity

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https://bugs.launchpad.net/bugs/902933

Title:
  Says connecting but doesn't connect to internet

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