[Bug 676060] Re: Cannot connect to ICQ

[Omer Akram]

** Description changed:

- Binary package hint: empathy
+ As of 18th November 2010, there's an issue which can be worked around by
+ disabling SSL during ICQ login. Unfortunately, Empathy does not
+ currently offer a way to do this, so you'll have to use the command line
+ to change this option.
  
- Description of Upstream Bugreport (Gnome-Bug):
+ Disable your ICQ account.
+ In a terminal, run the following command: mc-tool update haze/icq/_3<your uin>0 bool:use-ssl=false
+ The extra '3' and '0' are deliberate!
+ For instance, if your ICQ username is '12345', run: mc-tool update haze/icq/_3123450 bool:use-ssl=false
+ If you get an unhelpful error telling you that ‘Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist’ then use mc-tool list | grep icq to check what the identifier for your account is.
+ Re-enable your ICQ account.
+ If this doesn't work, disable your ICQ account, wait 10 minutes, and try again.
  
- Since yesterday authentication to ICQ fails with the error message "<ICQ ID>
- Network Error". This happens on every computer I own. Maybe ICQ changed
- something concerning authentication? It worked fine before and nothing was
- changed on the existing accounts.
- 
- Reproducible: Simply open Empathy and let it try to connect to ICQ on startup
- for an existing account.
- 
- Running on Ubuntu Maverick 10.10.
- 
- ProblemType: Bug
- DistroRelease: Ubuntu 10.10
- Package: empathy 2.32.0.1-0ubuntu1
- ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
- Uname: Linux 2.6.35-22-generic x86_64
- Architecture: amd64
- Date: Tue Nov 16 15:09:45 2010
- InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
- ProcEnviron:
-  LANG=de_DE.utf8
-  SHELL=/bin/bash
- SourcePackage: empathy
+ A future release of the ICQ backend will improve the error reporting for
+ this situation, and fix a bug which might cause your account to be
+ locked for 10 minutes when this happens.

** Description changed:

  As of 18th November 2010, there's an issue which can be worked around by
  disabling SSL during ICQ login. Unfortunately, Empathy does not
  currently offer a way to do this, so you'll have to use the command line
  to change this option.
  
- Disable your ICQ account.
- In a terminal, run the following command: mc-tool update haze/icq/_3<your uin>0 bool:use-ssl=false
- The extra '3' and '0' are deliberate!
- For instance, if your ICQ username is '12345', run: mc-tool update haze/icq/_3123450 bool:use-ssl=false
- If you get an unhelpful error telling you that ‘Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist’ then use mc-tool list | grep icq to check what the identifier for your account is.
- Re-enable your ICQ account.
- If this doesn't work, disable your ICQ account, wait 10 minutes, and try again.
+ * Disable your ICQ account.
+ * In a terminal, run the following command: mc-tool update haze/icq/_3<your uin>0 bool:use-ssl=false
+    - The extra '3' and '0' are deliberate!
+    - For instance, if your ICQ username is '12345', run: mc-tool update haze/icq/_3123450 bool:use-ssl=false
+    - If you get an unhelpful error telling you that ‘Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist’ then use mc-tool list | grep icq to check what the identifier for your account is.
+ * Re-enable your ICQ account.
+ 
+ If this doesn't work, disable your ICQ account, wait 10 minutes, and try
+ again.
  
  A future release of the ICQ backend will improve the error reporting for
  this situation, and fix a bug which might cause your account to be
  locked for 10 minutes when this happens.

** Description changed:

  As of 18th November 2010, there's an issue which can be worked around by
  disabling SSL during ICQ login. Unfortunately, Empathy does not
  currently offer a way to do this, so you'll have to use the command line
  to change this option.
  
  * Disable your ICQ account.
- * In a terminal, run the following command: mc-tool update haze/icq/_3<your uin>0 bool:use-ssl=false
+ * In a terminal, run the following command: 
+    mc-tool update haze/icq/_3<your uin>0 bool:use-ssl=false
+    
     - The extra '3' and '0' are deliberate!
+    
     - For instance, if your ICQ username is '12345', run: mc-tool update haze/icq/_3123450 bool:use-ssl=false
+    
     - If you get an unhelpful error telling you that ‘Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist’ then use mc-tool list | grep icq to check what the identifier for your account is.
+ 
  * Re-enable your ICQ account.
  
  If this doesn't work, disable your ICQ account, wait 10 minutes, and try
  again.
  
  A future release of the ICQ backend will improve the error reporting for
  this situation, and fix a bug which might cause your account to be
  locked for 10 minutes when this happens.

-- 
Cannot connect to ICQ
https://bugs.launchpad.net/bugs/676060
You received this bug notification because you are a member of
Telepathy, which is the registrant for Empathy.