[Bug 670197] [NEW] Jabber subscription request dialog is too difficult to understand for non-technical users

Alex Launi alex.launi at canonical.com
Wed Nov 3 01:06:54 UTC 2010


Public bug reported:

Binary package hint: empathy

When a subscription request for Jabber is received, the dialog reads
"Subscription requested by <Contact name>". Without understanding of
Jabber, this is very confusing as to what it's asking. When I received
this I was unsure if this meant that <Contact> wanted to add me as a
contact, or if there was some other jabber technology in use. The text
should be reworded to be friendlier. Since jabber subscriptions are to
presence rather than purely the ability to communicate, maybe the dialog
should read

----------------------------------------------------------------------------------------
| (x) Subscription request from Alex Launi                                            |
----------------------------------------------------------------------------------------
|  Alex Launi would like permission to see when you are available.       |
|                                                                                                             |
|                                                                    [Do not allow] [Allow]        |
-----------------------------------------------------------------------------------------

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: empathy 2.32.0.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic x86_64
Architecture: amd64
Date: Tue Nov  2 20:56:37 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: empathy

** Affects: empathy
     Importance: Unknown
         Status: Unknown

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug maverick ubuntu-une

-- 
Jabber subscription request dialog is too difficult to understand for non-technical users
https://bugs.launchpad.net/bugs/670197
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