[Bug 539243] [NEW] [Lucid] empathy-accounts gives no indication of successful account creation

[Jeff Lane]

Public bug reported:

Binary package hint: empathy

Doing some focused desktop testing on Lucid Desktop 32bit.

I tried creating accounts for Facebook, AIM, Yahoo! and GoogleChat by
running the "Messaging and VOIP accounts" item from the
System/Preferences menu.

The account details screen defaults to "Facebook" not to a blank entry
or an entry saying "Choose Account Type" or something like that...

So I entered Facebook account info, selected Yes to indicate I wanted to
enter other accounts and then hit forward.  Instead of getting a message
telling me that my Facebook credentials had been successfuly
authenticated and the account was set up, I was unceremoniously dumped
back to the Account creation page, again showing Facebook as the type.
So, I re-entered account information thinking that I had messed up, or
there was some sort of problem.

I did this several times before I realized that I was not getting any
success message.

empathy-accounts needs to either popup or present a Success or Failure
page when creating accounts to ensure users know that they don't have to
re-enter the same login info again.

Also, the protocol/account type should either be blank at startup or should show a message like "Choose Chat Account Type" instead of defaulting to Facebook (the first one in the list in the dropdown for that object)
--- 
Architecture: i386
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100315)
NonfreeKernelModules: wl
Package: empathy 2.29.92-0ubuntu2
PackageArchitecture: i386
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
Tags: lucid
Uname: Linux 2.6.32-16-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-collected

** Summary changed:

- [Lucid] empathy-accounts gives no indication of successful account creation and protocol defaults to Facebook
+ [Lucid] empathy-accounts gives no indication of successful account creation

** Tags added: apport-collected

** Description changed:

  Binary package hint: empathy
  
  Doing some focused desktop testing on Lucid Desktop 32bit.
  
  I tried creating accounts for Facebook, AIM, Yahoo! and GoogleChat by
  running the "Messaging and VOIP accounts" item from the
  System/Preferences menu.
  
  The account details screen defaults to "Facebook" not to a blank entry
  or an entry saying "Choose Account Type" or something like that...
  
  So I entered Facebook account info, selected Yes to indicate I wanted to
  enter other accounts and then hit forward.  Instead of getting a message
  telling me that my Facebook credentials had been successfuly
  authenticated and the account was set up, I was unceremoniously dumped
  back to the Account creation page, again showing Facebook as the type.
  So, I re-entered account information thinking that I had messed up, or
  there was some sort of problem.
  
  I did this several times before I realized that I was not getting any
  success message.
  
  empathy-accounts needs to either popup or present a Success or Failure
  page when creating accounts to ensure users know that they don't have to
  re-enter the same login info again.
  
- Also, the protocol/account type should either be blank at startup or
- should show a message like "Choose Chat Account Type" instead of
- defaulting to Facebook (the first one in the list in the dropdown for
- that object)
+ Also, the protocol/account type should either be blank at startup or should show a message like "Choose Chat Account Type" instead of defaulting to Facebook (the first one in the list in the dropdown for that object)
+ --- 
+ Architecture: i386
+ DistroRelease: Ubuntu 10.04
+ InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100315)
+ NonfreeKernelModules: wl
+ Package: empathy 2.29.92-0ubuntu2
+ PackageArchitecture: i386
+ ProcEnviron:
+  LANG=en_US.utf8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
+ Tags: lucid
+ Uname: Linux 2.6.32-16-generic i686
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

-- 
[Lucid] empathy-accounts gives no indication of successful account creation
https://bugs.launchpad.net/bugs/539243
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