[Bug 532387] [NEW] "There was an error while parsing the account details." when adding new account in wizard

[Robert Wall]

Public bug reported:

Binary package hint: empathy

I started empathy for the first time (that I can remember) on this (lucid) computer. A wizard popped up asking if I wanted to add an existing account, create a new account, or just see people nearby. I selected add an existing account, then selected Google Talk, then entered my Google ID and password. I selected that I did had additional accounts to set up, then got the following error (after several seconds of the window being blank):
---
"There was an error while parsing the account details.

"The error message was: Did not receive a reply. Possible causes
include: the remote application did not send a reply, the message bus
security policy blocked the reply, the reply timeout expired, or the
network connection was broken.

"You can either go back and try to enter your accounts' details again or quit this assistant and add accounts later from the Edit menu."
---
I then pressed the Back button, entered my account details again, selected that I didn't have additional accounts, and pressed Next. On the next screen, I said that I didn't want to enable the local chat feature, and pressed Apply. Clicking the Apply button didn't do anything. After a few seconds, the window changed to the same error as above.

I then clicked Close. In the Empathy contact list window, I did Edit ->
Accounts and ended up back at the wizard's first page, which didn't work
any better the second time around.

ProblemType: Bug
Architecture: i386
Date: Thu Mar  4 19:12:17 2010
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100224.1)
NonfreeKernelModules: wl
Package: empathy 2.29.91.1-1ubuntu1
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-15.22-generic
SourcePackage: empathy
Uname: Linux 2.6.32-15-generic i686

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 lucid

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"There was an error while parsing the account details." when adding new account in wizard
https://bugs.launchpad.net/bugs/532387
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