[Bug 589260] [NEW] current password no longer matches login keyring

Martin Konopka martin.konopka at stuba.sk
Thu Jun 3 16:48:31 UTC 2010


Public bug reported:

Binary package hint: empathy

I want to use Empathy as a chat client. I already have a Google account with chat available so I just want to access it using Empathy. 
1.) I click on the envelope icon and then on the "chat".
2.) I choose the first possibility:  "Yes, I'll enter my account ..." and click on Forward.
3.) In next step of the wizard I choose Google Talk, enter my Google ID and password and choose "No, that's all for now." Then I click on Forward.
4.) Then two windows are opened: a bigger one where I should enter my personal details. However this window immediately becomes inaccessible because it is overlayed by the smaller second window with title "Unlock Login Keyring" and the prompt "Enter password to unlock your login keyring" and with an explanation "The password you use to log in to your computer no longer matches that of your login keyring".

While there is the second window opened I can not do anything else, only
to give password (which always is refused as an incorrect one) or to
close (cancel) the window.

I have no idea how to resolve this problem. Truly speaking, I do not
know what the Login keyring is and why one should bother about it when
using Empathy to connect to an already existing Google account.

I have two passwords on the machine: that of me (used for administration
too, via sudo) and the traditional root account. Neither of these two
passwords is accepted by Empathy. I do not know or do not remember about
any other password on the machine. One time I was faced with a "Login
keyring" prompt (to enter a password) when configuring a mobile network
connection. But I do not remember if it was on current system or not.

And now perhaps an important information: My user account is not of the
default type arranged by ubuntu during installation. After installation
I changed my group name (from konopka to users) and group ID (now it is
100). I deleted my original group konopka (same as my username) because
I no longer needed it. Everything works OK except that I am now having
the problem with the login keyring when configuring Empathy. However I
think that the fact that I am memeber of the "users" group (I do not
have my "own" group) should not prevent me from using Empathy.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: empathy 2.30.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
Architecture: i386
Date: Thu Jun  3 18:12:48 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, user)
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: empathy

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 lucid

-- 
current password no longer matches login keyring
https://bugs.launchpad.net/bugs/589260
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