[Bug 206547] Re: Open (but do not raise) new conversation windows automatically

[Matthew Paul Thomas]

Pēteris, sorry, but you're mistaken.
<https://wiki.ubuntu.com/NotificationDesignGuidelines> has said the same
thing on this topic since I wrote it a year ago: "When a notification is
not time-critical, and there is a relevant window to display it in,
present the notification as a banner or other text in that window ... if
the window is not currently open, you can open it automatically, in the
background to minimize accidental clicks."

Anyway, one of my colleagues has just completed a week of user testing
of the upstream version of Empathy, with 16 separate participants. We'll
publish full results in a couple of weeks, but one notable preliminary
result is that for many of the participants, when someone started a new
conversation with them, or tried to send them a file, and Empathy showed
this using its notification area item, they just didn't notice.

-- 
Open (but do not raise) new conversation windows automatically
https://bugs.launchpad.net/bugs/206547
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