[Bug 688586] [NEW] Empathy doesn't work well after update; user should be warned

[Reuben Thomas]

Public bug reported:

Binary package hint: empathy

After Empathy was updated the other day (to 2.32.1-0ubuntu1), I found
that some operations, such as importing accounts from Pidgin, failed to
work. Similarly, I could not create a new Facebook Chat account.

In both cases, there was no error, simply a silent failure: in the case
of importing the accounts, having selected the accounts to import and
clicked "Import" nothing happened; whereas when I tried to create a new
account, nothing happened when I clicked on "Login".

Having logged out and back in, everything worked as normal.

I also installed telepathy-gabble (for Jabber & hence Facebook support)
while Empathy was running.

So, it seems that either a) installing protocols while Empathy is
running or b) updating Empathy while it is running causes problems.

Of course, I did try restarting Empathy, but this does not restart
everything.

Some other programs, like Firefox, do not work properly if they are
updated while running, but they at least print a warning. It would be
good if Empathy at least did this, and of course even better if it could
be fixed.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: empathy 2.32.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-23.41-generic 2.6.35.7
Uname: Linux 2.6.35-23-generic i686
Architecture: i386
Date: Fri Dec 10 14:21:08 2010
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_GB.UTF-8
SourcePackage: empathy

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 maverick

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https://bugs.launchpad.net/bugs/688586

Title:
  Empathy doesn't work well after update; user should be warned