[Bug 620654] Re: "Disconnected -- no reason specified" when adding GTalk/Jabber account

[Andrew Moss]

Oh dear Robert. Shall I explain slowly?

This box is used in a production setting - I cannot risk disabling it as
work will grind to a halt. I am well aware that there is a good
probability that enabling the repository you suggest will work. But a
good probability is not a risk I can take on this box. Even if some wild
fluky outside event causes it to stop working then the place that I work
will be shafted.

I don't need a lecture from you on why "people like me" are holding back
bug detection and resolution. But this box is on the default maverick
repository. Hard to believe, but maybe someone shouldn't have broken the
package in the first place.

I am sure that of the 50+ people watching this buglist you will find
somebody willing to change their repository and test your fix for the
problem. But you don't have any moral authority to criticize somebody
who is unwilling to be that test subject because if they do screw their
box up - "it's a production box in a work environment".

Perhaps your confusion on the issue arises because you think gtalk is an
entertainment tool. Here's a wild idea - perhaps there are people who
use gtalk as a tool in their work. Shocking isn't it to think that
people may actively collaborate with their colleague in different parts
of the world! And of course, although it is annoying that empathy is
shafted I will continue to keep a gmail tab open in a browser until the
fix does make it into the stable repository, however long that way be.

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https://bugs.launchpad.net/bugs/620654

Title:
  "Disconnected -- no reason specified" when adding GTalk/Jabber account