[Bug 468372] [NEW] empathy makes accounts invisible on keyring failure

[David Given]

Public bug reported:

Binary package hint: empathy

If empathy cannot access the keyring to fetch a password, then the
account vanishes from the accounts list until the authorization is
granted.

1. Set your keyring password to be non-empty.
2. Add a number of accounts to empathy.
3. Log out. Log back in. Start empathy.
4. Pick 'deny' each time empathy prompts for the keyring password.
5. empathy will now give you the initial setup dialogue, acting as if there are no accounts. If you get past this and look at the accounts page, it will indeed be empty.
6. Quit empathy. Start t up again. The accounts page will still be empty.
7. Log out. Log back in. Start empathy.
8. Give authorization when prompted.
9. The accounts will have returned.

This is particularly awkward as it's tempting to add all your accounts
to empathy again when they are apparently 'deleted'. This'll end up
having multiple copies of each account, and as removing accounts in
empathy is extremely non-obvious (#441409), it's decidedly not a good
user experience.

empathy ought to just mark them disabled if it can't log them in (as
Pidgin does).

ProblemType: Bug
Architecture: i386
Date: Sun Nov  1 11:35:19 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
NonfreeKernelModules: nvidia
Package: empathy 2.28.1-1ubuntu1
ProcEnviron:
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: empathy
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
 (gnome-settings-daemon:3268): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:3268): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:3301): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:3318): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386

-- 
empathy makes accounts invisible on keyring failure
https://bugs.launchpad.net/bugs/468372
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