[Bug 354323] [NEW] Turning on video makes voice calls disconnect

jaduncan jaduncan+launchpad.net at jaduncan.com
Fri Apr 3 07:07:12 UTC 2009


Public bug reported:

Binary package hint: empathy

When using the Jaunty Empathy client on both ends, a voice call can be connected between two hosts. The audio is sent correctly. When video is sent from either end, the call instantly disconnects. The cameras concerned are a Lenovo UVC camera from a x200s (Bus 001 Device 003: ID 17ef:480c Lenovo) and a Sony Motion Eye (Bus 001 Device 003: ID 05ca:1839 Ricoh Co., Ltd) from a PCG-5J5M. Both devices display an image in gstreamer-properties, so the input should work. Audio works, so the transfer of data seems ok (it should be noted that both devices are on the same NAT network). The calls are from gtalk to gtalk account, although the bug is also reproducible when creating an account on jabber.org and as mentioned the audio does go through so the connection seems OK. I am confused. I also note that the cameras are both high resolution, but show up in the preview window fine. I have attached a screen shot of this (and why yes, it is me looking like a man filing a bug report). The screenshot is taken at the time after the voice call is created, and the video preview is fine but before the point at which the video call is initiated and the receiving client disconnects. The sending client is not aware that the call has ended at this point (might this be due to a crash on the receiving end rather than a neat ending of the call?), but continues to count time upwards as if the call is fine but it happens to be receiving no data. I will also include the empathy.log from sender and receiver in the comments.
.
The one thing I did wonder is if the 1280*1024 capture resolution of the camera is crashing the stream somehow. 

The video failure thus seems like a large bug, and one that I had
assumed would be fixed by the 2.26.0.1 updates. Versions of relevant
software are current as of Jaunty, 3/Apr/09: empathy 2.26.0.1-0ubuntu1,
telepathy-gabble 0.7.22-1ubuntu3, gstreamer-plugins-base 0.10.22-4, and
gstreamer-nice 0.0.5-build1

I will be around for all of today, and so any requests for more info can
be fulfilled.

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New

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Turning on video makes voice calls disconnect
https://bugs.launchpad.net/bugs/354323
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