USB interface stopped working after update

Tim Krone tim at linux-daw.org
Wed Oct 17 04:17:15 UTC 2012


Hey Bruno,

I have had a similar problem the last days and worked hard on it. I have teo different soundcards: RME Digi9636 and M-Audio Delta44.
Both cards where found by lspci but not always with aplay -L. Mysterious...
But yesterday I got it. I disabled ACPI with boot option noacpi in /etc/default/grub and just to be sure I disabled it in BIOS also. Now both cards work with.

So please try the noacpi boot option.

Regards
Tim



Bruno Tucunduva Ruviaro <bruviaro at scu.edu> schrieb:

>Thanks for the replies.
>
>a) The multiple soundcard hypothesis is out of the equation. I followed
>Mike's suggestion and disabled the internal sound card in the BIOS. Now
>there is only the USB interface, still no sound.
>b) Tim: I followed the instructions from the German website (section
>"Soundkarte is stumm" -- alsa reload, etc... this is the one you meant,
>correct?), but no luck.
>
>So now only the PreSonus USB interface is being seen by the system (no
>competing onboard card), Jack sees it & starts, but no sound comes out.
>Recap: the USB interface works just fine if I boot from the live CD.
>Very
>mysterious... any other tip?
>
>Thank you so much guys,
>
>Bruno
>
>PS. Current outputs from terminal:
>
>ruviaro at ruviaro-OptiPlex-980:~$ aplay -l
>**** List of PLAYBACK Hardware Devices ****
>card 1: VSL [AudioBox 1818 VSL], device 0: USB Audio [USB Audio]
>  Subdevices: 0/1
>  Subdevice #0: subdevice #0
>ruviaro at ruviaro-OptiPlex-980:~$ cat /proc/asound/modules
> 1 snd_usb_audio
>ruviaro at ruviaro-OptiPlex-980:~$ lspci -v | grep -A7 -i "audio"
>ruviaro at ruviaro-OptiPlex-980:~$ sudo alsa reload
>[sudo] password for ruviaro:
>Unloading ALSA sound driver modules: snd-seq-dummy snd-usb-audio
>snd-pcm
>snd-page-alloc snd-hwdep snd-usbmidi-lib snd-seq-midi
>snd-seq-midi-event
>snd-seq snd-timer snd-rawmidi snd-seq-device.
>Loading ALSA sound driver modules: snd-seq-dummy snd-usb-audio snd-pcm
>snd-page-alloc snd-hwdep snd-usbmidi-lib snd-seq-midi
>snd-seq-midi-event
>snd-seq snd-timer snd-rawmidi snd-seq-device.
>ruviaro at ruviaro-OptiPlex-980:~$
>
>
>
>On Fri, Oct 12, 2012 at 1:21 PM, <
>ubuntu-studio-users-request at lists.ubuntu.com> wrote:
>
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>> Today's Topics:
>>
>>    1. Re: USB interface stopped working after update (Mike Holstein)
>>    2. Re: USB interface stopped working after update (Tim Krone)
>>
>>
>>
>----------------------------------------------------------------------
>>
>> Message: 1
>> Date: Fri, 12 Oct 2012 16:20:42 -0400
>> From: Mike Holstein <mikeh789 at gmail.com>
>> To: Ubuntu Studio Users Help and Discussion
>>         <ubuntu-studio-users at lists.ubuntu.com>
>> Subject: Re: USB interface stopped working after update
>> Message-ID:
>>         <
>> CADmgLazHZJjWKWcQ1ccDkAYZzM1qxi-RL+q6taU1wV9x1mU7_Q at mail.gmail.com>
>> Content-Type: text/plain; charset="iso-8859-1"
>>
>> can you disable the internal sound card in the BIOS? even doing so
>> temporarily will take the multiple sound cards out of the equation
>for
>> troubleshooting purposes
>> On Oct 12, 2012 2:59 PM, "Bruno Tucunduva Ruviaro" <bruviaro at scu.edu>
>> wrote:
>>
>> > Thanks,
>> >
>> > I just tried that now (addressing the soundcard by name directly --
>> > hw:VSL), and still no sound out. Not sure it's a sound card order
>> problem.
>> > As you can see in the screenshot here (
>> > https://docs.google.com/open?id=0Bz9f9_VYwS1PeVdleVhvUUx5ZDg), Jack
>> > always "recognizes" the sound card and starts without problem. But
>no
>> sound
>> > goes anywhere in the PreSonus card.
>> >
>> > - If I switch back to the internal Intel sound card, sound comes
>out of
>> > the built-in speakers.
>> > - If I pop in a Live Ubuntu Studio CD and boot from it, the
>PreSonus
>> > interface works just as expected, out of the box.
>> > - If I try the PreSonus interface on a Mac, it also works.
>> >
>> > Any other troubleshooting tips greatly appreciated... thanks!
>> >
>> > Best,
>> >
>> > Bruno
>> >
>> > On Fri, Oct 12, 2012 at 11:36 AM, Ross Hamblin <rosscoad at gmail.com>
>> wrote:
>> >>
>> >>> Hi...
>> >>>
>> >>>
>> >>> On 13/10/12 07:20, Bruno Tucunduva Ruviaro wrote:
>> >>>
>> >>>> Hi Tim,
>> >>>>
>> >>>> Thanks for your reply. How exactly do I set a fixed order of
>> soundcards?
>> >>>> I read somewhere that I should change
>/etc/modprobe.d/alsa-base.conf
>> --
>> >>>> is that really the case?
>> >>>>
>> >>>> Here's the output of some terminal commands:
>> >>>>
>> >>>> ruviaro at bruno-toshiba:~$ aplay -l
>> >>>> **** List of PLAYBACK Hardware Devices ****
>> >>>> card 0: Intel [HDA Intel], device 0: ALC861-VD Analog [ALC861-VD
>> Analog]
>> >>>>    Subdevices: 1/1
>> >>>>    Subdevice #0: subdevice #0
>> >>>> card 1: VSL [AudioBox 1818 VSL], device 0: USB Audio [USB Audio]
>> >>>>    Subdevices: 1/1
>> >>>>    Subdevice #0: subdevice #0
>> >>>>
>> >>>> ruviaro at bruno-toshiba:~$ cat /proc/asound/modules
>> >>>>   0 snd_hda_intel
>> >>>>   1 snd_usb_audio
>> >>>>
>> >>>> ruviaro at bruno-toshiba:~$ lspci -v | grep -A7 -i "audio"
>> >>>> 00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High
>> Definition
>> >>>> Audio Controller (rev 02)
>> >>>>      Subsystem: Toshiba America Info Systems Device ff01
>> >>>>      Flags: bus master, fast devsel, latency 0, IRQ 44
>> >>>>      Memory at dc440000 (64-bit, non-prefetchable) [size=16K]
>> >>>>      Capabilities: <access denied>
>> >>>>      Kernel driver in use: snd_hda_intel
>> >>>>      Kernel modules: snd-hda-intel
>> >>>>
>> >>>> Thank you very much,
>> >>>>
>> >>>> Bruno
>> >>>>
>> >>>>
>> >>>> On Fri, Oct 12, 2012 at 5:00 AM,
>> >>>> <ubuntu-studio-users-request@**lists.ubuntu.com<
>> ubuntu-studio-users-request at lists.ubuntu.com>
>> >>>> <mailto:ubuntu-studio-users-**request at lists.ubuntu.com<
>> ubuntu-studio-users-request at lists.ubuntu.com>>>
>> >>>> wrote:
>> >>>>
>> >>>>     Send Ubuntu-Studio-users mailing list submissions to
>> >>>>     ubuntu-studio-users at lists.**ubuntu.com<
>> ubuntu-studio-users at lists.ubuntu.com>
>> >>>>     <mailto:ubuntu-studio-users@**lists.ubuntu.com<
>> ubuntu-studio-users at lists.ubuntu.com>
>> >>>> >
>> >>>>
>> >>>>
>> >>>>
>> >>>>     Message: 1
>> >>>>     Date: Fri, 12 Oct 2012 06:29:39 +0200
>> >>>>     From: Tim Krone <tim at linux-daw.org
><mailto:tim at linux-daw.org>>
>> >>>>
>> >>>>     To: Ubuntu Studio Users Help and Discussion
>> >>>>              <ubuntu-studio-users at lists.**ubuntu.com<
>> ubuntu-studio-users at lists.ubuntu.com>
>> >>>>     <mailto:ubuntu-studio-users@**lists.ubuntu.com<
>> ubuntu-studio-users at lists.ubuntu.com>
>> >>>> >>
>> >>>>
>> >>>>     Subject: Re: USB interface stopped working after update
>> >>>>     Message-ID: <f61eb0ed-df17-47fb-ba49-**
>> >>>> 29a3c2bee0c2 at email.android.com<
>> f61eb0ed-df17-47fb-ba49-29a3c2bee0c2 at email.android.com>
>> >>>>     <mailto:f61eb0ed-df17-47fb-**ba49-29a3c2bee0c2 at email.**
>> android.com<f61eb0ed-df17-47fb-ba49-29a3c2bee0c2 at email.android.com>
>> >>>> >>
>> >>>>
>> >>>>     Content-Type: text/plain; charset="utf-8"
>> >>>>
>> >>>>     Hey Bruno,
>> >>>>
>> >>>>     have you got any other soundcard enabled on your machine
>like the
>> >>>>     onboard chip? Try lspci | grep audio to find soundcards.
>> >>>>     So when there are more then one card or even midi interfaces
>you
>> >>>>     must set a fixed card order.
>> >>>>
>> >>>>     Possibly you can also try gladish instead of qjackctl.
>> >>>>
>> >>>>     Regards
>> >>>>     Tim
>> >>>>
>> >>>>
>> >>>>
>> >>>>     Bruno Tucunduva Ruviaro <ruviaro at stanford.edu
>> >>>>     <mailto:ruviaro at stanford.edu>> schrieb:
>> >>>>
>> >>>>
>> >>>>      >Hi,
>> >>>>      >
>> >>>>      >Back to an unresolved issue I posted sometime ago. I did
>some
>> more
>> >>>>      >tests this week and found out the following (I did this
>test
>> >>>> twice and
>> >>>>      >obtained the same results in two different machines):
>> >>>>      >
>> >>>>      >1) I install Ubuntu Studio 12.04 from scratch;
>> >>>>      >2) I try it with my PreSonus AudioBox 1818VSL USB
>interface.
>> Open
>> >>>>     Jack,
>> >>>>      >Jack sees interface, Start Jack, Start Hydrogen, Play a
>Demo, it
>> >>>> all
>> >>>>      >works and I get sound out. Happy!
>> >>>>      >3) I then turn off the computer and the interface. Then
>turn
>> them
>> >>>> back
>> >>>>      >on;
>> >>>>      >4) I repeat the steps of #2: open jack, jack sees
>interface OK,
>> I
>> >>>>     start
>> >>>>      >jack, I start Hydrogen, open a Demo, and... no more sound
>comes
>> >>>> out of
>> >>>>      >the interface. I don't even see the meter lights anymore.
>Still,
>> >>>> Jack
>> >>>>      >recognizes it and starts correctly. But no sound anymore.
>> >>>>      >
>> >>>>      >With this, I rephrase my original question. The problem
>was not
>> a
>> >>>>      >recent software update, as I had thought: now even with a
>clean,
>> >>>> fresh
>> >>>>      >install of Ubuntu Studio, the interface works the first
>time,
-- 
Diese Nachricht wurde von meinem Android-Mobiltelefon mit K-9 Mail gesendet.
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