[Bug 1921914] Re: [SRU] package quickml 0.7-5.1 failed to install/upgrade: installed quickml package post-installation script subprocess returned error exit status 1

Sudip Mukherjee 1921914 at bugs.launchpad.net
Tue Apr 30 19:33:45 UTC 2024


** Description changed:

  [ Impact ]
  
  quickml is completely unusable as it will even fail to install when
  attempted.
  
  The errors seen are:
  
  Setting up quickml (0.8-1) ...
  Job for quickml.service failed because the control process exited with error code.
  See "systemctl status quickml.service" and "journalctl -xeu quickml.service" for details.
  invoke-rc.d: initscript quickml, action "start" failed.
  × quickml.service
-      Loaded: loaded (/etc/init.d/quickml; generated)
-      Active: failed (Result: exit-code) since Mon 2024-04-29 20:37:00 BST; 7ms ago
-        Docs: man:systemd-sysv-generator(8)
-     Process: 2929 ExecStart=/etc/init.d/quickml start (code=exited, status=1/FAILURE)
-         CPU: 87ms
+      Loaded: loaded (/etc/init.d/quickml; generated)
+      Active: failed (Result: exit-code) since Mon 2024-04-29 20:37:00 BST; 7ms ago
+        Docs: man:systemd-sysv-generator(8)
+     Process: 2929 ExecStart=/etc/init.d/quickml start (code=exited, status=1/FAILURE)
+         CPU: 87ms
  
  Apr 29 20:37:00 noble quickml[2935]:         from /usr/lib/ruby/vendor_ruby/quickml/server.rb:16:in `<top (required)>'
  Apr 29 20:37:00 noble quickml[2935]:         from <internal:/usr/lib/ruby/vendor_ruby/rubygems/core_ext/kernel_require.rb>:86:in `require'
  Apr 29 20:37:00 noble quickml[2935]:         from <internal:/usr/lib/ruby/vendor_ruby/rubygems/core_ext/kernel_require.rb>:86:in `require'
  Apr 29 20:37:00 noble quickml[2935]:         from /usr/lib/ruby/vendor_ruby/quickml.rb:7:in `<top (required)>'
  Apr 29 20:37:00 noble quickml[2935]:         from <internal:/usr/lib/ruby/vendor_ruby/rubygems/core_ext/kernel_require.rb>:86:in `require'
  Apr 29 20:37:00 noble quickml[2935]:         from <internal:/usr/lib/ruby/vendor_ruby/rubygems/core_ext/kernel_require.rb>:86:in `require'
  Apr 29 20:37:00 noble quickml[2935]:         from /usr/sbin/quickml:15:in `<main>'
  Apr 29 20:37:00 noble systemd[1]: quickml.service: Control process exited, code=exited, status=1/FAILURE
  Apr 29 20:37:00 noble systemd[1]: quickml.service: Failed with result 'exit-code'.
  Apr 29 20:37:00 noble systemd[1]: Failed to start quickml.service.
  dpkg: error processing package quickml (--configure):
-  installed quickml package post-installation script subprocess returned error exit status 1
+  installed quickml package post-installation script subprocess returned error exit status 1
  Errors were encountered while processing:
-  quickml
+  quickml
  E: Sub-process /usr/bin/dpkg returned an error code (1)
  
  [ Test Plan ]
  
  1. install quickml.
  2. check if installed successfully
  3. As a quick verification check:
  systemctl status quickml.service
  
  [ Where problems could occur ]
  
  There is no change in code and it only fixes a runtime dependency and
- places an empty config file which quickml tries to read at startup.
+ places an empty config file which quickml tries to read at startup. So,
+ there is very minimum chance of any regression.
  
  [ Other Info ]
  
  This will fix the quickml installation and the service will start. But
  for a proper functioning of quickml, the user will need to add the
  smtp_host (which should be same as domain) in the /etc/mailname.
  
  [ Original Bug Description ]
  
  While installing.
  
  ProblemType: Package
  DistroRelease: Ubuntu 20.04
  Package: quickml 0.7-5.1
  ProcVersionSignature: Ubuntu 5.8.0-48.54~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-48-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  Date: Tue Mar 30 08:57:21 2021
  ErrorMessage: installed quickml package post-installation script subprocess returned error exit status 1
  InstallationDate: Installed on 2021-03-29 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  Python3Details: /usr/bin/python3.8, Python 3.8.5, python3-minimal, 3.8.2-0ubuntu2
  PythonDetails: N/A
  RelatedPackageVersions:
   dpkg 1.19.7ubuntu3
   apt  2.0.4
  SourcePackage: quickml
  Title: package quickml 0.7-5.1 failed to install/upgrade: installed quickml package post-installation script subprocess returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)

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https://bugs.launchpad.net/bugs/1921914

Title:
  [SRU] package quickml 0.7-5.1 failed to install/upgrade: installed
  quickml package post-installation script subprocess returned error
  exit status 1

Status in quickml package in Ubuntu:
  Confirmed
Status in quickml package in Debian:
  New

Bug description:
  [ Impact ]

  quickml is completely unusable as it will even fail to install when
  attempted.

  The errors seen are:

  Setting up quickml (0.8-1) ...
  Job for quickml.service failed because the control process exited with error code.
  See "systemctl status quickml.service" and "journalctl -xeu quickml.service" for details.
  invoke-rc.d: initscript quickml, action "start" failed.
  × quickml.service
       Loaded: loaded (/etc/init.d/quickml; generated)
       Active: failed (Result: exit-code) since Mon 2024-04-29 20:37:00 BST; 7ms ago
         Docs: man:systemd-sysv-generator(8)
      Process: 2929 ExecStart=/etc/init.d/quickml start (code=exited, status=1/FAILURE)
          CPU: 87ms

  Apr 29 20:37:00 noble quickml[2935]:         from /usr/lib/ruby/vendor_ruby/quickml/server.rb:16:in `<top (required)>'
  Apr 29 20:37:00 noble quickml[2935]:         from <internal:/usr/lib/ruby/vendor_ruby/rubygems/core_ext/kernel_require.rb>:86:in `require'
  Apr 29 20:37:00 noble quickml[2935]:         from <internal:/usr/lib/ruby/vendor_ruby/rubygems/core_ext/kernel_require.rb>:86:in `require'
  Apr 29 20:37:00 noble quickml[2935]:         from /usr/lib/ruby/vendor_ruby/quickml.rb:7:in `<top (required)>'
  Apr 29 20:37:00 noble quickml[2935]:         from <internal:/usr/lib/ruby/vendor_ruby/rubygems/core_ext/kernel_require.rb>:86:in `require'
  Apr 29 20:37:00 noble quickml[2935]:         from <internal:/usr/lib/ruby/vendor_ruby/rubygems/core_ext/kernel_require.rb>:86:in `require'
  Apr 29 20:37:00 noble quickml[2935]:         from /usr/sbin/quickml:15:in `<main>'
  Apr 29 20:37:00 noble systemd[1]: quickml.service: Control process exited, code=exited, status=1/FAILURE
  Apr 29 20:37:00 noble systemd[1]: quickml.service: Failed with result 'exit-code'.
  Apr 29 20:37:00 noble systemd[1]: Failed to start quickml.service.
  dpkg: error processing package quickml (--configure):
   installed quickml package post-installation script subprocess returned error exit status 1
  Errors were encountered while processing:
   quickml
  E: Sub-process /usr/bin/dpkg returned an error code (1)

  [ Test Plan ]

  1. install quickml.
  2. check if installed successfully
  3. As a quick verification check:
  systemctl status quickml.service

  [ Where problems could occur ]

  There is no change in code and it only fixes a runtime dependency and
  places an empty config file which quickml tries to read at startup.
  So, there is very minimum chance of any regression.

  [ Other Info ]

  This will fix the quickml installation and the service will start. But
  for a proper functioning of quickml, the user will need to add the
  smtp_host (which should be same as domain) in the /etc/mailname.

  [ Original Bug Description ]

  While installing.

  ProblemType: Package
  DistroRelease: Ubuntu 20.04
  Package: quickml 0.7-5.1
  ProcVersionSignature: Ubuntu 5.8.0-48.54~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-48-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  Date: Tue Mar 30 08:57:21 2021
  ErrorMessage: installed quickml package post-installation script subprocess returned error exit status 1
  InstallationDate: Installed on 2021-03-29 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  Python3Details: /usr/bin/python3.8, Python 3.8.5, python3-minimal, 3.8.2-0ubuntu2
  PythonDetails: N/A
  RelatedPackageVersions:
   dpkg 1.19.7ubuntu3
   apt  2.0.4
  SourcePackage: quickml
  Title: package quickml 0.7-5.1 failed to install/upgrade: installed quickml package post-installation script subprocess returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)

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